Topics Related to Your Search
Customer Relationship Management (CRM)
|
Business Intelligence Solutions
|
Customer Service (General)
|
Customer Experience Management (CEM)
|
Customer Information Management/ Customer Databases
|
WAN/ LAN Solutions
|
Customer Interaction Management
|
Service Oriented Architecture (SOA)
|
Website Design and Development
|
Networks
1 - 25 of 489 | Next Page
Too many results? Filter by:
All result types
Software
Services & Resellers
Hardware
Research
Introduction to Web Development by BlackBerry
January 12, 2009 - (Free Research) In this webcast, author Michael Weitzel tells about web development and BlackBerry browser applications with their features.
Engage Me! Web Experience Management as the New Business Imperative by FatWire Corp.
July 01, 2008 - (Free Research) In today's world, organizations have to compete for customers attention like never before. WEM (Web Experience Management) is a new business imperative, driven by demand for engagement that will only grow, not diminish. This white paper is designed to advance your company's engagement strategy and drive you towards the successful practice of WEM.
REI: Workforce Optimization and Management by Infor
December 2008 - (Free Research) REI implemented Workbrain for Retail, a centralized, web-based workforce management solution as it is specifically designed to meet the complex challenges faced by retailers and provides a single-source solution for workforce optimization.
HSN Case Study on Achieving a Zero-Downtime Oracle Siebel CRM Migration by GoldenGate Software, Inc.
January 2009 - (Free Research) Read this case study to discover how by selecting GoldenGate, HSN opted for a phased migration approach using a live parallel configuration that enabled full synchronization of the old and new systems, zero-downtime, and minimized business risk.
Using SOA for an Electronic Dispatch and Delivery System by Oracle Corporation
June 2009 - (Free Research) A large fuel logistics and delivery company with over 77 fixed based terminals, 2500 trucks, and 3500 truck drivers in 36 states was using a paper and phone based system to deliver over 2 million loads of petroleum per year. PSC was engaged to design the end-to-end solution to automate the company's complex business process.
Keys to Web Application Acceleration: Advances in Delivery Systems by Citrix
September 2008 - (Free Research) It is essential that SAP applications and network infrastructures be considered together as a common
"application infrastructure" that supports strategic business objectives. This paper examines the challenges associated with SAP application delive
Application Performance Brief: Oracle Applications by Blue Coat
January 2007 - (Free Research) Oracle Applications are a collection of enterprise business applications, including ERP, SCM, and CRM applications, all utilizing Oracle's core relational database management system technologies.
WAN Optimization for Dummies by Blue Coat
June 2009 - (Free Research) Most WANs see so much traffic these days that it's not just a matter of speeding things up. You also need comprehensive applications and user control before you can contain costs, enhance business productivity, and respond quickly to changing business requirements. Read this booklet to learn more about WAN optimization.
Becoming Value-driven: Focusing on What Matters Most by IBM
August 2008 - (Free Research) This white paper provides insight into the six key areas essential for becoming a value-driven organization. Discover how to gain the visibility and control essential to meet and exceed customer needs.
Leverage your network with WAN optimization by Orange Business Services
April 2009 - (Free Research) Read this E-Guide to learn some valuable information about WAN optimization. Topics include server consolidation, application acceleration, architectural challenges, accelerator placement, and more.
Siebel Self Service CRM by Oracle Corporation
April 2009 - (Free Research) Check out this demo to learn how Siebel Self Service 8.1.1 can help improve customer loyalty and profitability.
Three Tactics for Winning the LTE Game by Alcatel-Lucent
June 2009 - (Free Research) This research brief provides an overview of the current LTE market and addresses the technical and business challenges that operators will face as they migrate to all-IP networks. It provides insight into operators' common questions and helps address planning and implementation concerns including migrating away from existing legacy systems.
Labor Planning and Budgeting for Retail Workforce Agility by Infor
December 2008 - (Free Research) This paper outlined the right workforce labor budgeting and planning solution which will link retail operational processes with corporate financial and strategic decisions to close the workforce supply loop.
Oracle IT Modernization Series Modernization: The Path to SOA by Oracle Corporation
August 2008 - (Free Research) IT organizations are under increasing pressure to reduce costs while at the same
time increase their ability to react to ongoing business demands. To achieve this they need to take advantage of the cost savings and flexibility of a service-oriented architecture (SOA). Read this white paper to learn about more about SOA and it's benefits.
Troubleshooting Enterprise Activation Issues by BlackBerry
January 2009 - (Free Research) This webcast will cover the following topics: Enterprise activation overview, Prerequisites for enterprise activation, Troubleshooting stage 1 issues: activation, Troubleshooting stage 2 issues: verifying encryption etc.
Customer Experience Management & Metrics by Wipro Technologies
May 2009 - (Free Research) This white paper will assist your organization in developing and implementing a methodology for assessing its customer experience state as of today and will provide insight into designing metrics to track the same for the future.
Enhancing Interaction Center ROI in Turbulent Economic Times by SAP America Inc
April 2009 - (Free Research) Interaction center managers, along with their counterparts in sales, marketing, and service, are being asked to deliver greater value on shoestring budgets. While the conventional reaction in tough economic times is to simply cut costs and services, the nature of the current downturn indicates that austerity measures of the past won't work today.
We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.