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How to Protect Your Enterprise's Critical Data Wherever It Is by Iron Mountain Digital
March 2008 - (Free Research) No single solution can completely meet all of your company's backup and data protection needs, read this white paper to discover tips and advice for creating a comprehensive data protection strategy and solutions that can help you accomplish this.
How to Measure ROI for Online PC Backup and Recovery by Iron Mountain Digital
August 2009 - (Free Research) This White Paper helps managers to build a compelling business case for deploying online data protection services rather than continuing current methods of backup and recovery – or implementing other onsite alternatives.
Improving Sales Productivity: An Opportunity for Sales and IT Leadership by Microsoft
April 2008 - (Free Research) The main focus of this white paper is about revealing key factors in sales rep productivity, including what helps improve their efficiency (increasing selling time) and effectiveness (getting better results from the available selling time). Both are important and require strong leadership and teamwork between the sales and IT departments.
Video White Paper: Seven Tips for Profiting from Lean Times with CRM by Oracle Corporation
June 2009 - (Free Research) The best time to streamline and turbo-charge the sales process is when competitors are looking the other way. That's why now is a good time to make the shift to a CRM solution that can catapult your organization into the next round of growth.
How to Market and Sell Services with Webinars by Citrix Online
June 2009 - (Free Research) This new Quantum Leap Marketing white paper explores how to successfully market and sell services with Webinars so that you get maximum mileage out of your marketing budget.
Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global
October 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.
Introduction to Evolved Packet Core by Alcatel-Lucent
June 2009 - (Free Research) This white paper provides a brief introduction to Evolved Packet Core - a new mobile core for LTE. Key concepts and functional elements are outlined, as well as key changes in LTE requirements imposed on the Evolved Packet Core, and the deployment challenges one can expect to encounter.
Web 2.0 and Sales Process Management by Oracle Corporation
June 2009 - (Free Research) How can Web 2.0 systems and applications support management of sales processes? Read this white paper to find out!
Connect and Empower Mobile Salespeople by Oracle Corporation
June 2009 - (Free Research) Read this free white paper to see how mobile CRM will give your sales team a winning record on the road.
Differentiate Your Company with Complete CRM by Oracle Corporation
June 2009 - (Free Research) This white paper will expand on what Oracle defines as Complete CRM - how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM.
Four Key Ingredients for Successful Mobile Services by Hewlett-Packard Company
September 2009 - (Free Research) To compete and succeed in the changing market, service providers need to enhance their voice offerings and at the same time deliver innovative new experiences for their customers. In this white paper, we present four key ingredients for making this approach work.
Securing Laptops with Full Disk Encryption by PGP Corporation
February 2008 - (Free Research) Read this paper to learn about the driving factors behind the increasing use of laptops in business activities, the data and information security issues associated with laptop systems, the overall benefits and challenges of encryption, the overall benefits of full disk encryption, and PGP Corporation's highly effective approach.
Communications Skills for Remote Support by LogMeIn, Inc.
September 2009 - (Free Research) A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support.
Integrating the Cisco® Unified Presence Server in Your Unified Communications Network by Global Knowledge
August 2009 - (Free Research) Presence can be defined as the indication, based on user-provided information, on whether co-workers are available and how they prefer to be reached. We will discuss an option that will allow our users to see availability status information of other users in the network via the Cisco Unified Presence Solution version 7.0. (CUPS).
Improving Employee Productivity with Cisco® Unified Mobility by Global Knowledge
August 2009 - (Free Research) This white paper will focus on discovering and implementing Cisco's Unified Mobility solutions so that we can give our mobile employees an easier, and yet, more robust way of communicating, no matter the wired or wireless network they are currently connected to.
Troubleshooting Slow Networks with Wireshark by Global Knowledge
May 2009 - (Free Research) In this white paper, we examine how to use Wireshark, the world's most popular open-source network analyzer, to troubleshoot some of the top causes of poor network performance, including high latency, packet loss, inefficient window sizes, intercepting devices, and application dependencies.
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