CRM without Compromise: A Strategy for Profitable Growth by SAP America Inc. This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, more... >> Discover more offerings from SAP America Inc.
		M1 by B & G™ ERP Program Aids Growth of UK Sophisticated Electronics Manufacturer - Fozmula Ltd by Bowen & Groves. Fozmula's range of hydrostatic and tank contents gauges, partly gave rise to the decision to introduce a new system owing to the lack of a manufacturing module within more... >> Discover more offerings from Bowen & Groves.

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Oracle Advanced Compression by Oracle Corporation December 2008 - (Free Research) Oracle Database 11g introduces the Advanced Compression Option to help customers cope with data growth and storage, regulatory compliance, and application scalability and performance challenges. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Protecting Data on the Edge by Hewlett-Packard Company June 2009 - (Free Research) In this expert podcast W. Curtis Preston describes the most effective techniques, tools and best practices for protecting edge or mobile data. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Replay for Blackberry® Enterprise Server by AppAssure Software March 2009 - (Free Research) This data sheet details Replay for BlackBerry, an advanced backup and recovery application that protects your entire messaging ecosystem, not just the BlackBerry data, like other products. (DATA SHEET) VIEW ABSTRACT | GO TO

Enterprise Cloud Storage: How to Cost-Effectively Protect Remote and Branch Office Server Data by Iron Mountain Digital September 2008 - (Free Research) This paper presents a framework to assist in examining current methods of protecting server data in remote and branch offices -- as well as the solutions designed to optimize server data protection programs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Symantec NetBackup OpenStorage Best Practices Guide: Data Domain Deduplication Storage by Data Domain January 2009 - (Free Research) In this guide, OpenStorage best practices are examined and discussed to assist in eliminating the bottlenecks associated with deployment and functional testing of the solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Symantec NetBackup OpenStorage: Data Domain Deduplication Storage Best Practices Guide by Data Domain January 2009 - (Free Research) In this guide, OpenStorage best practices are examined and discussed to assist in eliminating the bottlenecks associated with deployment and functional testing of the solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Info Support: Responding Faster to Customers by Dell and Microsoft June 2009 - (Free Research) This case study outlines how Info Support, a Dutch IT service provider, was able to launch new servers and storage up to 75% faster using virtualization. The challenge was that Info Support wanted to respond to their clients faster by creating an environment where new projects were up and running in a couple of hours. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Three Tactics for Winning the LTE Game by Alcatel-Lucent June 2009 - (Free Research) This research brief provides an overview of the current LTE market and addresses the technical and business challenges that operators will face as they migrate to all-IP networks. It provides insight into operators' common questions and helps address planning and implementation concerns including migrating away from existing legacy systems. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Business Brief: Business Continuity - Are You Always Open for Business? by Oracle Corporation November 2008 - (Free Research) Business continuity with low administration and maintenance costs... Can you make it happen? This brief explains how Oracle solutions for mid-sized organizations provides a secure, easily accessible, and always available information infrastructure. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Technical Overview of the HP Oracle Exadata Storage Server by Oracle Corporation November 2008 - (Free Research) This white paper outlines how Oracle Exadata can deliver outstanding I/O and SQL processing performance for data warehousing applications by leveraging a massively parallel architecture to enable a dynamic storage grid for Oracle Database 11g deployments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Advanced Compression in Oracle Database 11g by Oracle Corporation December 2008 - (Free Research) Businesses have more data to manage than ever before and they are also charged with keeping the costs of storage down. Oracle Database 11g introduces a comprehensive set of technologies to help address these challenges. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Haworth, Inc. - Office furniture maker improves customer satisfaction through in-depth analysis of customer attitudes and preferences by SPSS Inc. Worldwide Headquarters May 2009 - (Free Research) Customer knowledge is market advantage. To refine its edge and better manage customer relationships, Haworth needed to learn what was important to its customers and deploy that knowledge to key decision makers. Read how they did it. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Who Are My Best Customers? by SPSS Inc. Worldwide Headquarters February 2009 - (Free Research) Who are my best customers? If you manage sales, marketing, or customer service, you want an answer to that. That's because implementing successful strategies for every customer segment is critical to increasing business profits. This paper describes just a few of the ways that you can use analytics to better understand your customers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Empower Your Consumer Research Department with Predictive Analytics by SPSS Inc. Worldwide Headquarters May 2009 - (Free Research) In this case study of American Airlines, details are given of their choice to utilize SPSS to manage their customer information. Read on to see how an intensely competitive marketplace led American to chose SPSS. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Metrics-Driven Organization: How to Keep Your Finger on the Pulse of Your Business in Challenging Times by Exact Software March 2009 - (Free Research) This white paper discusses how metrics increase visibility and sharpen decision making to ensure excellent customer service, rising revenue and growth. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Framework for Assuring IT Service Quality and Performance by CA January 2009 - (Free Research) The goal of the white paper is to present a framework that IT organizations can customize for use in their environment and also the framework highlights that an IT organization must implement in order to continually improve its capabilities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ROI Case Study SPSS American Airlines by SPSS Inc. Worldwide Headquarters February 2009 - (Free Research) To overcome the challenges of increased customer data, American Airlines deployed SPSS for Windows to replace its mainframe based analytics system, increasing productivity of its customer research team and improving decision making while reducing ongoing costs. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

How to Ensure That Your Employees Will Want to Use CRM by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Profit in a Downturn: 4 Customer-centric Strategies for Growth in a Challenging Market by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) In this white paper, learn how your organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base. Gain insight into new areas of opportunity and do more with less in a time of economic uncertainty. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unified Communications (UC): A New World of Work by Microsoft December 2008 - (Free Research) Do your sales teams need to connect with the right customers and systems while on the road? As a CIO, would you like to deliver secure and compliant communications tools to support a highly distributed workfore? How about an increase in employee productivity? Unified Communications is creating a new world where all of this becomes reality. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Practices and Trends in Enterprise Application Management by Compuware Corporation December 2008 - (Free Research) Deploying business applications and vertical industry applications is complex and time-consuming. EMA research has found that while enterprise IT organizations are very good at deploying and maintaining infrastructure, they are still struggling to effectively deploy and manage the business services and applications that infrastructure supports. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Briefing: Managing the Mobile User -- Best Practices for Technology and People by Orange Business Services April 2009 - (Free Research) The purpose of this IT Briefing is to help you overcome some of the common hurdles of mobile management and implement a mobile strategy that will put your company where it needs to be, a mobile strategy that will follow all the issues that relate to IT going forward. (IT BRIEFING) VIEW ABSTRACT | GO TO

Best Practices for Managing Your BlackBerry Environment by BlackBerry March 2009 - (Free Research) This reference document will provide you with detailed information on how to effectively manage your BlackBerry Enterprise Server architecture. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing voice and video on your network by CA November 2008 - (Free Research) Managing voice and video on your enterprise network can get tricky. In this podcast, John Barlett and Kara Gattine discuss the main things network managers need to do to implement Quality of Service (QoS) for voice over IP. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Preparing for Cloud Computing: The Managed Services Revolution by CA November 2008 - (Free Research) This paper explores the drivers for cloud computing, especially for communications service providers, and looks at the challenges that cloud computing infrastructures must address and key management components providers need to put in place. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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