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B2B Benchmark Assessment for B2B Services Sector by IBM January 30, 2012 - (Free Research) Take the time now and find out how your organization's sales processes to configure, price and quote complex business-to-business (B2B) offers ranks against the market leaders in the B2B services, communications, software, IT services and B2B advertising sectors. (ASSESSMENT TOOL) VIEW ABSTRACT | GO TO

Reinventing the Web Channel to Maximize B2B Sales and Customer Satisfaction by Oracle Corporation April 26, 2011 - (Free Research) As e-commerce continues to grow, customer expectations for B2B e-commerce are changing rapidly. Business to business (B2B) companies that wish to grow and become more profitable are realizing that the old ways of doing business are insufficient and are investing in e-commerce platforms. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Analyst Research IBM Synchronizes its Commerce 2.0 Strategy with ‘Smarter Commerce’ Initiative by IBM March 31, 2011 - (Free Research) In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C). (ANALYST BRIEF) VIEW ABSTRACT | GO TO

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com October 05, 2011 - (Free Research) This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies. (ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Customer Data Management- Breaking down data silos for improved business outcomes by Equifax December 07, 2011 - (Free Research) This paper reviews the current problems with data silos and how customer data management services can help companies create a consolidated view of their customers and ultimately increase their revenues. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Art of Social Sales by Oracle Corporation November 30, 2009 - (Free Research) Read this paper for a discussion from some of the top corporate leadership and thought leaders on how social selling, a.k.a. Sales 2.0, works in specific industries. Listen to what they have to say about how high tech, non-profits, retail, sports, and telcos do it. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Webcast: Connecting Customer Experience Management to Increased Revenue by Ektron, Inc. January 09, 2012 - (Free Research) Join us for an exclusive webcast and hear from Forrester Research about how you can prepare to drive key business outcomes through your digital marketing efforts. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Case Study: Automotive parts manufacturer creates global file sharing solution for efficient collaboration by Peer Software January 19, 2012 - (Free Research) Read this brief case study to learn how Kiekert teamed up with Peer Software to implement a content management plan that facilitated efficient, reliable collaboration while also minimizing system resources. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Ericom Blaze - How to Accelerate RDP Traffic By Up to 10 Times by Ericom Software June 16, 2011 - (Free Research) Slow and choppy RDP performance makes it hard to work with graphics-rich content and applications (e.g., Adobe Acrobat reader, graphics-rich PDF files, PPTs, Flash, etc.) in Terminal Services and VDI environments, especially over WAN connections. Try Ericom Blaze, breakthrough software that accelerates RDP network traffic by up to 10 times. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Bloomberg BusinessWeek - How To Achieve a Great and Profitable Customer Experience by SAP America, Inc. March 23, 2011 - (Free Research) Read this first of four reports based on a global survey of executives on customer experience management, as well as interviews of SAP customers and industry influencers and analysts. (Bloomberg Businessweek Research Services, 2011) (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Email archiving services by Arrow Electronics, Inc. June 2008 - (Free Research) Get details on the dynamics at play around email archiving: SEC regulations, backup considerations and best practices for retention. Finally, find out which hardware and software products do a good job at email archiving. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Sharepoint WAN Optimization And WAFS by Peer Software February 2011 - (Free Research) Design teams across the world collaborate to create and develop prod­ucts. Unfortunately, IT organizations face serious challenges when collaborative teams share large files. This white paper will assess the strengths and weaknesses of the four technologies most commonly used to enhance file sharing for distributed teams. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Gartner Research Report: SaaS E-Signature in North America by DocuSign, Inc. January 2012 - (Free Research) This brief yet informative analyst report from Gartner Research Inc., explains why Software-as-a-Service (SaaS) eSignature systems are gaining popularity in North America and their pros and cons. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Security - Pix 500 Series Firewalls by Cisco Systems The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

M86 Security Labs: Threat Predictions 2012 by M86 Security January 2012 - (Free Research) The 2011 threat landscape was dominated by three forceful trends – targeted attacks, social media threats and mobile malware. What does 2012 have in store for organizations and users? This report, prepared by experts at M86 Security Labs, explores the top 10 Web and email security predictions for this year. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Forrester Wave™: CRM Suites For Large Organizations, Q2 2010 by Microsoft October 2011 - (Free Research) Read this Forrester Research Inc. analysis of 18 leading customer relationship management (CRM) suite solutions. See what vendors offer the best systems for BPM, ERP, TCO, midsized organizations, and basic needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly – 20 December 2011: Read this week’s issue, featuring: retail IT issues for Christmas; the cost of software failure; the founder of agile development by ComputerWeekly.com December 2011 - (Free Research) In this week's issue of Computer Weekly, we look at the key technologies that retailers are turning to for IT-enabling customers' Christmas shopping. We examine research revealing the huge cost of application software that fails to meet requirements; and we talk to one of the pioneers of agile software development. Download the new issue now. (EZINE) VIEW ABSTRACT | GO TO

Moving your Business to the Cloud with NetSuite and Google Apps by Google Apps August 2011 - (Free Research) Content provided by Google. Today's business climate requires a robust communications platform — one that can handle peak information loads, global collaboration and continuous mobility. View this exclusive webcast for a comprehensive overview of one of the latest cloud-based communication and collaboration suites available on the market today. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

CW+: Mobile payments market opportunities for business by ComputerWeekly.com December 2010 - (Free Research) The definition of a mobile payment is often open to interpretation and can differ from source to source.    Juniper Research has a simple definition of a mobile payment as “payment for goods or services with a mobile device such as a phone, Personal Digital Assistant (PDA), or other such device.” (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Browser based access to Windows applications and desktops – AccessNow by Ericom by Ericom Software October 2011 - (Free Research) Try this free trial download to learn about a technology that delivers pure browser-based access to business-critical Windows resources from any PC, Mac, Linux, Chromebook, iPad, Android, and other HTML5-enabled device. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

The Case for Electronic Signatures for Human Resources & Staffing by DocuSign, Inc. January 2012 - (Free Research) This paper details the benefits of electronic signature systems and how they particularly assist the human resources industry. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Digital Content Will Grow 40x by 2020 - Are You Prepared? by DataDirect Networks November 2011 - (Free Research) This paper examines how media organizations are deploying DataDirect Networks (DDN) solutions to solve operational challenges and capitalize on new streams of revenue. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Evolving Your Mobile Marketing Presence: Strategies for Succeeding at Mobile As Both a Device and a Channel by Ektron, Inc. December 2011 - (Free Research) Read this Forrester Research Inc. white paper to learn the latest on interactive marketing and how to implement these practices into your mobile marketing stratgieries. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Train with the Worldwide Leader in Authorized Cisco Training by Global Knowledge Network, Inc. February 2006 - (Free Research) Customers rely on us to deliver quality learning products and services featuring superior instruction and training. Cisco trusts Global Knowledge, the world's largest Cisco Learning Solutions Partner, to deliver expert instruction to a worldwide network of learners and to be the primary training provider for their Associate Sales Engineers. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

crystalreports.com: Web-Based Reporting & Information Sharing by Business Objects crystalreports.com is a web-based report-sharing service that allows organizations to instantly share crucial business information with the right people - simply and securely. There is nothing to install, and places no additional workload on IT. It improves decision makers’ ability to make key business decisions based on timely and accurate data.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

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