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Open Federation: Collaboration Goes Borderless by Cisco Systems, Inc. February 22, 2010 - (Free Research) Unified communications tools enable your employees to communicate and collaborate with each other faster and more easily than ever before. Unfortunately, their use has been restricted to members of your enterprise—until now. View this webcast now to learn about a new solution that allows borderless collaboration. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

VoIP Firewall Solution Brief by SonicWALL January 13, 2010 - (Free Research) Like all IP traffic, VoIP can be prone to security threats from internal and external attacks and application vulnerabilities. However, potential latency, jitter, packet loss and echo due to an underperforming firewall could significantly degrade communications. The ideal solution would provide comprehensive security that introduces no latency. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

10 Key Things Your VoIP Firewall Should Do by SonicWALL October 13, 2009 - (Free Research) Whether you are a small business installing your first phone system or a larger organization replacing an existing PBX system, VoIP will change the way you manage and protect your network. Read this paper to take a deeper look at some of the changes you can expect. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Next-Generation Disaster Recovery and Availability Technologies for IBM Power Systems by Vision Solutions September 15, 2009 - (Free Research) This white paper reviews the technology spectrum available for IBM i and AIX environments, including the latest, next-generation solutions, with a goal of preparing IT professionals to evaluate and adopt those most effective and appropriate for their organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Personalized content and Advertising: How it works by Alcatel-Lucent November 20, 2009 - (Free Research) See how Alcatel-Lucent helps service providers turn subscribers into audiences, dramatically increasing the value of advertising and content offers while enhancing the consumer experience on the screen of their choice. (VIDEO) VIEW ABSTRACT | GO TO

Presentation Transcript: Meeting the Demand for Multi-Screen Experience by Alcatel-Lucent October 14, 2009 - (Free Research) Consumers today tend to use a wide variety of communications devices and are expecting to get video content delivery to any screen. This presentation transcript discusses a new multi-screen solution and how it can support these market needs. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

CRM Built for IT: The Executive Guide to Selecting CRM that Meets IT Needs by Pivotal CRM, a CDC Software solution November 11, 2009 - (Free Research) This white paper provides everything the CIO and IT team must know to evaluate a CRM system based on the critical business and technical issues that matter to IT directors and chief information and technology officers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why Do Network Providers Need Application Developers? by Alcatel-Lucent October 02, 2009 - (Free Research) Network providers must re-examine how they can speed up innovation and time to market by working with trusted partners and developer communities. However, energizing such an ecosystem takes careful planning. This podcast covers market trends driving network providers to change their relationships with application developers. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Versant Object Database 8.0.1 Software Development Kit (Trial) by Versant Corp. March 03, 2010 - (Free Research) Managing the persistent state of complex object graphs, empowering agile developers to work more efficiently. Designed for massive scale transactional systems and eliminating processing-intensive O/R mapping layers. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

The Small Business Guide to Big Business Email by mindSHIFT Technologies November 2008 - (Free Research) This white paper will explain how, for less than the cost of a client lunch, you can grow your business with a web-based business-class email solution powered by Microsoft Exchange Server. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

5 Web Self-Service Pitfalls: What Every Contact Center Manager Must Know by eGain Communications Corp. February 2010 - (Free Research) This paper discusses and analyzes 5 myths frequently encountered in the context of self-service strategies and implementations, and offers proven industry best practices to counter them. This paper will be a valuable resource for you as you develop, implement, and refine your customer self-service strategy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

7 Contact Center Megatrends and How to Ride them: The Contact Center Executive’s Guide to Career Success in Turbulent Times by eGain Communications Corp. February 2010 - (Free Research) Megatrends are not fads; they won’t go away after a while. The trick is to embrace change and stay ahead of these trends instead of getting swept away. This paper discusses what the seven megatrends of transforming contact centers today. Read on to learn more about these trends and learn some proven ways of how to benefit from them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Compuware, Gomez and the New Application Dynamic: Managing Application Performance in the Internet Era by Compuware Corporation February 2010 - (Free Research) This paper looks at environmental requirements and the matching design requirements for capturing real-world application performance interdependencies. It then assesses Compuware’s unified approach to combine enterprise and Internet application performance monitoring for more advanced service management and diagnostics across all sectors of APM. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Case for Lucene/Solr : A Manager’s Guide to Real World Open Source Search Applications by Lucid Imagination February 2010 - (Free Research) In today’s information - driven environment, search is a critical solution to problems when it slashes the time and effort separating end users from the data they value. Search spans the range of business models and use cases. This paper provides an overview of both the requirements and the opportunities for search applications. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Securing the Borderless Enterprise by Websense, Inc. February 2010 - (Free Research) A completely integrated unified security solution will address Web and email security threats associated with new communication and collaboration tools. It will mitigate the risk of losing valuable business data. It will eliminate the complexity of deploying, managing, and maintaining multiple legacy security products. Read on to learn more. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Proactively Manage your Critical System Messages and Resources on the System i by Software Engineering of America, Inc. February 2010 - (Free Research) Watch this webcast to learn how your organization can effectively manage their system messages and resources on System i. Learn how to automate actions to instantly resolve problems across a single system or multi-system environment. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

What's New in Windows Server 2008 R2? by Dell and Microsoft October 2009 - (Free Research) The new Windows Server® 2008 R2 operating system provides a productive and cost-effective server platform with low-cost virtualization, power-saving capabilities, and a superior experience for end users. Read this data sheet to learn more! (DATA SHEET) VIEW ABSTRACT | GO TO

Beyond the Edge: High-performance Content Delivery Enabled by the Limelight Networks XD Platform by Limelight Networks, Inc. October 2009 - (Free Research) This paper introduces a new and better technical approach to Internet content delivery, designed to address the escalating demands of today’s online consumers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Addressing the challenges of implementing a customer-centric strategy by Infor CRM December 2008 - (Free Research) The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Migrating to Windows 7? What You Need to Know About User Settings by RES Software January 2010 - (Free Research) This white paper discusses migration to Windows 7. Migrating to Windows 7 might seem straightforward; however, when it comes to end-user settings, there are a few items you need to carefully consider to allow for a successful migration without disrupting end-user productivity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

AT&T's Video in the Enterprise Webcast by AT&T Corp October 2009 - (Free Research) Videoconferencing, training, surveillance, and executive communications are leading use cases for enterprise video. In this webcast, IDC Analyst Melissa Webster discusses the "operationalization" of video in organizations and AT&T's Ethan Fox explains how to manage its distribution across the corporate network. (WEBCAST) GO TO WEBCAST

Syberworks Learning Management System Product Suite by SyberWorks, Inc. March 2008 - (Free Research) This complete product suite is designed to facilitate the development, dissemination, measurement, and management of corporate knowledge to improve productivity and performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Learning Benefits and ROI Comparison of E-Learning vs. Traditional Training by SyberWorks, Inc. December 2008 - (Free Research) The focus of this white paper will outline the benefits of web-based training along with a practical framework for developing ROI when looking at the cost of traditional training methods verses e-Learning. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Build A High-Performance Open Web Platform for Your Enterprise With Sun Glassfish™ Portfolio by Sun Microsystems, Inc. February 2009 - (Free Research) Read this white paper to learn about the Sun GlassFish Portfolio open web application platform that provides business with innovations from leading open-source communities, packaged in a solution that offers flexible subscription-based pricing and enterprise-class support. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Forrester Research: The Total Economic Impact™ Of Microsoft Unified Communications Products and Services by Microsoft Corporation India Pvt Ltd August 2007 - (Free Research) Unified communications (UC), offers the promise of converging voice, data, and video communication and of eliminating many roadblocks in communication. In conducting these in-depth interviews with Microsoft UC products customers, Forrester found that organizations can achieve significant productivity improvements and cost savings. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

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