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Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.
CW+: Business opportunities in the North American mobile market by ComputerWeekly.com
December 16, 2010 - (Free Research) In May, 2010, Verizon Wireless told investors at Barclays Capital media and technology conference in New York that it expected to offer customers who signed up for its 4G services monthly “buckets” of data.
Train with the Worldwide Leader in Authorized Cisco Training by Global Knowledge Network, Inc.
February 2006 - (Free Research) Customers rely on us to deliver quality learning products and services featuring superior instruction and training. Cisco trusts Global Knowledge, the world's largest Cisco Learning Solutions Partner, to deliver expert instruction to a worldwide network of learners and to be the primary training provider for their Associate Sales Engineers.
Centralized Management Key to Controlling Mobile Communications Cost by Digital Fairway, Inc.
November 2007 - (Free Research) In this paper, learn why centralized policy management, automated order processing and asset management, and end-user self-service are key ingredients for any organization trying to control the proliferation of wireless mobile devices and spiraling costs.
FCR Done Right! by Enkata Technologies
April 2012 - (Free Research) Access this white paper to learn how to build an operational FCR program without sacrificing your budget.
crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects
crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com.
Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects
August 2007 - (Free Research) Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner.
Airline IT Trends Survey by ComputerWeekly.com
June 2010 - (Free Research) For the 11th year in succession, the Airline IT Trends Survey tracks the key technology trends in the airline industry. It demonstrates the role that the survey’s global benchmarks play in underlining the importance of IT within the airline industry, while also stimulating debate in boardrooms worldwide about the way ahead.
Clark Builders brings virtualization to the Arctic Circle Great White North by Citrix
December 2011 - (Free Research) This case study describes how one company was able to leverage desktop and application virtualization to meet extreme mobility requirements while gaining additional benefits such as increased security, more efficient maintenance, centralized information and more.
Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.
Getting it Right: Seven Steps to Right Channeling Customer Interactions by Oracle Corporation
March 2012 - (Free Research) In seven simple steps, eBusiness, customer experience and contact center professionals can right channel online customer service inquiries, boosting sales and customer satisfaction while reducing customer service costs by delivering the right information and service to the right customer at the right time.
CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com
October 2011 - (Free Research) This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.
How to tackle Enterprise Information Protection & Control by ComputerWeekly.com
November 2010 - (Free Research) Information protection needs to cover all data, from word processing documents to datawithin databases and executable code. It covers enterprise and personal data and is not justconfined to protecting entertainment media, which tends to be generically referred to as“Digital Rights Management” (DRM).
Mobile ticketing opens doors of opportunity for business by ComputerWeekly.com
November 2010 - (Free Research) Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile phone for later redemption” at the point of travel, the music venue, the cinema etc.
How to control abuse of social networking on mobile devices by ComputerWeekly.com
November 2010 - (Free Research) The numbers of employees using some form of mobile technology while working has soared. The benefits to the organisation are well documented; employees are more contactable, will probably extend their working days and should be more productive.
Slash Your Bill Cycle, Improve Your Cash Flow by Autotask Corporation
December 2010 - (Free Research) “Before Autotask, we were spending way too much time billing and invoicing. Now an invoice goes out half an hour after the work was completed.” Richard Fitzgerald, President of 2GEN Pty LTD
VX-X WAN Op Download by Silver Peak
February 2012 - (Free Research) Download Silver Peak’s VX-Xpress is the world’s first self-service website for Virtual WAN Optimization.
Sharepoint WAN Optimization And WAFS by Peer Software
February 2011 - (Free Research) Design teams across the world collaborate to create and develop products. Unfortunately, IT organizations face serious challenges when collaborative teams share large files. This white paper will assess the strengths and weaknesses of the four technologies most commonly used to enhance file sharing for distributed teams.
Media Tablets in the Enterprise by Dell, Inc. and Intel
March 2011 - (Free Research) Tablets are emerging as viable companion devices for select iWorkers, but they also introduce complexity for IT managers who struggle to keep ahead of the pace of consumer innovation that now impacts their corporate applications, infrastructure, and services.
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