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Computer Weekly - 29 May 2012: Where next for HP? by ComputerWeekly.com
May 25, 2012 - (Free Research) In this week’s Computer Weekly, after HP announced 27,000 job cuts worldwide, we examine how the IT giant is changing its strategy and what it means for customers. We talk to the one-man team that runs IT for a global firm employing 1,600 people. And Virgin Atlantic's CIO explains why mobile apps are such a high priority. Read the issue now.
Leading Interactive Games Designer Accelerates Business Intelligence Program by Cisco Systems, Inc.
January 20, 2012 - (Free Research) In this white paper, Rajesh K. Gupta, Electronic Arts' senior manager of applications for business intelligence (BI) and data services, explains how EA avoids many costly problems due to timely data access. Read this now to gain insight into how EA deployed job scheduling software and what benefits it reaped by doing so.
How IT can work with the gadget-conscious Generation Y by ComputerWeekly.com
October 13, 2010 - (Free Research) Generation Y is rapidly entering the workforce, bringing with it the most technology-literate set of workers ever employed. They don’t want to be locked down and restricted – they want flexibility and the freedom to use their own devices and familiar social tools in their jobs. That presents a whole new set of risk management challenges.
Call Recording with BlackBerry Smartphones by BlackBerry
May 03, 2012 - (Free Research) <p>Many organizations use call recording for regulatory compliance and risk management, but the workplace is growing more mobile by the minute. How can you extend this to mobile devices? Learn the importance of call recording for mobile communications and how to achieve this in your enterprise. </p>
Creating Business Value Through Location-Based Intelligence by SAP America, Inc.
March 22, 2011 - (Free Research) In this white paper, we introduce geographic data services and discuss how they are employed in both operational and analytical business applications. The paper also reviews analytical techniques applied across many types of organizations and examines a number of industry-specific usage scenarios.
Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.
Improve Business Accuracy With a Custom App by BlackBerry
December 2011 - (Free Research) <p>This case study explores how a telecom and network infrastructure company paired with BlackBerry to create a custom app that would improve their inventory accuracy.</p>
Mobile augmented reality opportunities for business by ComputerWeekly.com
December 2010 - (Free Research) The phrase “augmented reality” was coined by Boeing researcher Tom Caudell in the early 1990s to describe a digital display viewed through a headset which guided workers through electrical wires in aircraft. The term has since gained currency and is now taken to describe digital information overlaid on the physical world.
Booz&Co: M-Commerce Comes of Age. Collaborate to Succeed by ComputerWeekly.com
October 2011 - (Free Research) This perspective paper covers the forces that are driving the m-commerce market, the benefits available, and the kinds of business models and partnerships that are seeking to achieve that credible scale over time.
Ensuring Customer Data Quality for Sales and Marketing by SAP America, Inc.
May 2012 - (Free Research) This webcast discusses how SAP Business Objects Data Quality Management and SAP CRM can help you enforce data quality and governance, address verification and identifies duplicates to achieve fast time-to-value and cost-effective customer data management.
Business Intelligence Solutions For Financial Services by MicroStrategy Incorporated
December 2011 - (Free Research) This paper outlines how one specific business intelligence (BI) platform can benefit your financial organization. Read this now and learn how CFO dashboards can be used to measure, monitor and optimize banking performance, why creating a risk intelligent enterprise is critical, how to efficiently manage customers and investments and so much more.
Turn your business into a social powerhouse by Alfresco Software
May 2012 - (Free Research) This informative webcast discusses how to harness the power of social media and provides a demonstration of Alfresco's enterprise content management tool.
Defining the 21st Century salesperson by SAP America, Inc.
May 2012 - (Free Research) This expert white paper from Forrester Research discusses how the role of the sales person has changed in today's digital world and the four types of salespeople in the 21st century.
Sell. Smarter. Redefining commerce in the age of the customer by IBM
May 2012 - (Free Research) Discover innovative commerce technologies designed to enable businesses to sell smarter and transform buyers into loyal, returning customers. Uncover the 6 key selling areas these strategies target, including cross-channel selling, payments and settlements, store solutions, distributed order management, and more.
Gartner predictions around Social CRM by Infor CRM
February 2012 - (Free Research) This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like.
Nucleus ROI Case Study: Cincinnati Zoo by IBM
April 2012 - (Free Research) The Cincinnati Zoo is a shining example of how analytics and business intelligence (BI) can be used to derive valuable insight on your customers and turn it into smarter and better decisions. This case study shows how the zoo capitalized on a BI and analytics platform to increase revenue across all facets of its operation.
How Do You Evaluate Which On-Demand CRM Solution is Right for You? by Oracle Corporation
January 2009 - (Free Research) The three main drivers of SaaS adoption-low initial cost of ownership, speed of deployment, and low internal IT resource profile-make SaaS solutions attractive at any time, but even more so in times of a challenging market, provided there is a bona fide business need and the initiative can be expected to create additional revenue or save money.
Differentiate Your Company with Complete CRM by Oracle Corporation
February 2009 - (Free Research) This white paper will expand on what Oracle defines as Complete CRM – how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM.
10 Steps to a Single Customer View by Experian QAS
November 2011 - (Free Research) Creating a single view of customer information starts with correct data. Read this paper to learn 10 steps that assist with improving data quality.
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