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Gartner predictions around Social CRM by Infor CRM
February 08, 2012 - (Free Research) This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like.
Go Green with Ease: Five Steps for Small IT Shops by Cisco Systems, Inc.
February 02, 2009 - (Free Research) Smart information technology (IT) practices reduce the environmental impact of conducting business, and help small and medium-sized businesses (SMBs) reduce expenses.
Getting it Right: Seven Steps to Right Channeling Customer Interactions by Oracle Corporation
March 01, 2012 - (Free Research) In seven simple steps, eBusiness, customer experience and contact center professionals can right channel online customer service inquiries, boosting sales and customer satisfaction while reducing customer service costs by delivering the right information and service to the right customer at the right time.
The Top 10 Technical Considerations for Evaluating E-Commerce Platforms by Art Technology Group (ATG)
July 23, 2010 - (Free Research) This paper offers ten considerations to help guide the selection criteria for your next e-commerce platform - which should ideally be the last e-commerce platform you would ever need to buy. Continue reading to learn these two technical considerations for evaluating e-commerce platforms.
Retail Week Tearing Up the Rule Book by SAP America, Inc.
June 30, 2011 - (Free Research) Retail consumers can now research purchases online and access customer support via social networking sites, and disgruntled consumers can now shop around on the Web and on mobile devices. Read this white paper to learn more about the drastically changing world of retail.
Computer Weekly - 8 May 2012: The changing face of retail IT by ComputerWeekly.com
May 08, 2012 - (Free Research) In this week’s Computer Weekly, we look at the IT challenges facing retailers, as consumers turn increasingly to web and mobile shopping channels. Oracle president Mark Hurd talks about how the supplier intends to simplify IT infrastructures. And new government CIO Andy Nelson discusses how he plans to transform Whitehall IT. Read the issue now.
Smart Cities: The anywhere working city by ComputerWeekly.com
May 08, 2012 - (Free Research) This report from Microsoft presents a vision for the development of smart cities which bring together technology, architecture and people.
SearchStorageUK Essential Guide to Backup by SearchStorage.co.UK
May 08, 2012 - (Free Research) <p>Check out this expert E-Guide to discover the current state of backup, and learn about today's newest available data protection, virtualization and backup technologies.</p>
Computer Weekly - 3 April 2012: Data security best practice by ComputerWeekly.com
April 03, 2012 - (Free Research) This week’s Computer Weekly kicks off our Buyer's Guide to data security by looking at the changing role of the IT security chief. We also examine why flexible working is proving so slow to roll out and we talk to the UK's air traffic control operator about its ambitious desktop virtualisation project.
Wireless - Aironet 350 Series by Cisco Systems
The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution.
SAS strengthens sales and streamlines global operation with Windows 7 on Dell client systems by Dell, Inc. and Microsoft
June 16, 2011 - (Free Research) With organizations looking to deploy Windows 7 throughout their organization, IT pros need to know how to gauge the migration to allow for maximum benefits and opportunities throughout their IT shop. Check out this case study and explore how SAS Institute saw an immediate payback with their Windows 7 migration and more.
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