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Versant Object Database 8.0.1 Software Development Kit (Trial) by Versant Corp. March 03, 2010 - (Free Research) Managing the persistent state of complex object graphs, empowering agile developers to work more efficiently. Designed for massive scale transactional systems and eliminating processing-intensive O/R mapping layers. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

RFID in Apparel and Footwear: Store-Level Success Sets the Stage for Bigger Benefits by Motorola RFID Solutions September 21, 2009 - (Free Research) It’s long been expected that the use of radio frequency identification (RFID) technology would have beneficial effects. RFID is indeed having a positive impact - but it's the retail store, rather than the supply chain, that is seeing the biggest benefits. Read this white paper to learn more about the benefits retailers are seeing from RFID. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Heinz Uses Wireless Technology to Gain Retail Advantage by BlackBerry February 26, 2009 - (Free Research) Heinz wanted to speed up and improve the quality of scorecard information they gathered about Heinz brands in retail stores; so they used the Electronic Retail Audit solution on BlackBerry devices to provide brokers with accurate feedback. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Solution Provider Uses Hosted Services to Secure a Significant Deal with Retail Giant by Microsoft June 01, 2009 - (Free Research) CROSSMARK helps retailers reach their sales objectives. When a large retail chain issued a request for proposal to update its product demonstration program in six weeks, CROSSMARK had to find a partner and launch a joint venture company to persuade the potential client it could make the deadline. Learn how Microsoft solutions got the job done. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

American Apparel Finds the Right Fit by Motorola RFID Solutions January 22, 2009 - (Free Research) The potential benefits of reducing labor and increasing sales from deploying an item-level RFID operation are clear. Read about current capabilities of RFID, including accuracy, performance and adaptability. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Addressing the challenges of implementing a customer-centric strategy by Infor CRM December 05, 2008 - (Free Research) The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Total Economic Impact™ of Microsoft Exchange 2010 by Microsoft Corporation India Pvt Ltd November 24, 2009 - (Free Research) This study illustrates the financial impact of deploying Microsoft Exchange 2010 for a retail and distribution organization of 1,500 employees and $450 million in annual revenue. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Controlling Wireless Costs with any Connection Reporting: Supporting Three Dimensions of Mobile Intelligence by Fiberlink Communications March 05, 2010 - (Free Research) In this white paper we will provide a general overview of Any Connection Reporting. We will then look at specific applications of this technology and see how organizations can use it to solve problems 3G, connectivity plans and so much more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

7 Contact Center Megatrends and How to Ride them: The Contact Center Executive’s Guide to Career Success in Turbulent Times by eGain Communications Corp. February 17, 2010 - (Free Research) Megatrends are not fads; they won’t go away after a while. The trick is to embrace change and stay ahead of these trends instead of getting swept away. This paper discusses what the seven megatrends of transforming contact centers today. Read on to learn more about these trends and learn some proven ways of how to benefit from them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Innovative Marketing Strategies for Individual and Personal Lines Insurers by Infor CRM July 22, 2009 - (Free Research) In this paper you will learn just how important each customer interaction is and how companies are turning to Infor CRM Epiphany Inbound Marketing for Insurance to be able to manage their customers on a highly personal basis which greatly increases customer loyalty and satisfaction which will ultimately increase sales and profitability. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Effective Negotiating: 5 Rules for Smooth Transactions by Global Knowledge March 13, 2009 - (Free Research) This white paper discusses five rules for negotiating that can help make the transaction more pleasant for everyone involved and better your chances at getting what you want. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VMware Monitoring with Microsoft System Center Operations Manager: MTT Reduces Costs by Veeam Software November 10, 2009 - (Free Research) Learn how they used the nworks Management Pack (MP) to centralize monitoring of physical and VMware virtual infrastructures, reduce costs of implementing VMware monitoring, and give them the ability to receive performance metrics specific to the VMware virtual infrastructure. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

How to Use the Six Laws of Persuasion during a Negotiation by Global Knowledge October 2006 - (Free Research) Discover the Six Laws of Persuasion and learn how to use them to conduct more effective negotiations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Surviving and Thriving in a Challenging Market: How Customer-centric Strategies Can Help Financial Services Firms Weather Market Volatility and Economic Uncertainty by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) This white paper explains how financial services firms across the industry and around the globe can use customer-centric strategies and CRM tools to maximize the value and loyalty of their client base and gain insight into new areas of opportunity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CRM Built for Sales: The Executive Guide to Selecting CRM That Meets Sales Needs by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Ensure That Your Employees Will Want to Use CRM by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Small Business Guide to Big Business Email by mindSHIFT Technologies November 2008 - (Free Research) This white paper will explain how, for less than the cost of a client lunch, you can grow your business with a web-based business-class email solution powered by Microsoft Exchange Server. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The IT Guidebook to Evaluating Hosted Exchange Providers by mindSHIFT Technologies June 2008 - (Free Research) Are you evaluating providers of hosted business services? This white paper will arm you with the information you need to effectively evaluate hosted Exchange providers and make certain that you are working with a reliable company that will develop a solution tailored to your specific needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

High Tech Industries: The Supply Chain Executive's Strategic Agenda by SAP America, Inc. September 2008 - (Free Research) This paper explores the concerns and process roadmap of supply chain executives in high-tech industries. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Responsive Supply Chain: Managing Market Events in the Consumer Goods Industry by SAP America, Inc. September 2008 - (Free Research) This report focuses on the market events that impact demand. It explains the six market event categories that cannot be controlled but can be effectively managed if the right processes and technologies are in place. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Impact of Lean on Consumer Product Manufacturers by SAP America, Inc. February 2007 - (Free Research) Discover the impact of Lean on consumer product manufacturers and gain key tips in implementing successful Lean initiatives across the enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sales and Operations Planning: The Key to Continuous Demand Satisfaction by SAP America, Inc. March 2007 - (Free Research) Find out how leading companies are designing their sales and operations planning (S&OP) processes to continuously monitor and meet customer demand. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Unified Communications: Unifying Communications Infrastructure by Global Knowledge December 2008 - (Free Research) Cisco's unified communications vision combines individual systems with different communications capabilities into a cohesive, powerful communications ecosystem that allows a business to revolutionize itself overnight. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Comparing Research in Motion and Microsoft Mobile Solutions by Microsoft December 2008 - (Free Research) This paper compares the Research In Motion BlackBerry solution with the Microsoft® mobile solution by analyzing features of the user experience and the administrator experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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