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IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com January 04, 2012 - (Free Research) This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations. (IT BRIEFING) VIEW ABSTRACT | GO TO

Network Foundation - Cisco 1700 Series by Cisco Systems Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Mobility - Aironet 1100 Series by Cisco Systems The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Security - Pix 500 Series Firewalls by Cisco Systems The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Wireless - Aironet 350 Series by Cisco Systems The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Computer Weekly - 7 February 2012: IT investment priorities by ComputerWeekly.com February 07, 2012 - (Free Research) In this week’s Computer Weekly, we examine exclusive research into the investment priorities of UK IT decision-makers, which shows virtualisation, Windows 7 and security as the top areas for spending this year. We analyse the changing nature of database architecture; and the BBC’s Chief Technology Officer talks about IT plans for the broadcaster. (EZINE) VIEW ABSTRACT | GO TO

Video Trancript: Unlock your Back Office and Become a Social Enterprise by Salesforce.com February 06, 2012 - (Free Research) Read this brief presentation transcript to learn how easy it is to get plugged into today's social, mobile business world by creating cloud apps that seamlessly integrate with your SAP applications and data. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Creating Business Value with Communication-Enabled CRM Processes by SAP America, Inc. September 2008 - (Free Research) In this paper learn how companies can overcome the limitations in marketing, sales, and service processes by pursuing communication-enabled business processes (CEBPs)–enabled by communication systems that are integrated with business applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enhancing the Customer Experience with Loyalty Management by SAP America, Inc. April 2009 - (Free Research) By implementing loyalty programs that are integrated across sales, service, and marketing - across all channels of interaction - a firm can greatly enhance the customer experience, increase customer retention, and foster development of a community of people who serve as advocates for the business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Booz&Co: M-Commerce Comes of Age. Collaborate to Succeed by ComputerWeekly.com September 2011 - (Free Research) This perspective paper covers the forces that are driving the m-commerce market, the benefits available, and the kinds of business models and partnerships that are seeking to achieve that credible scale over time. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Assessment Customer Value Strategy Accelerator by IBM November 2011 - (Free Research) This report can help companies rapidly understand the set of new possibilities created by digital transformation, prioritize the value propositions of business models and focus on those with the highest potential, and define the business capabilities and key tasks required to move forward on the smarter commerce path. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Rethinking Managed Print Services (MPS) by ComputerWeekly.com November 2011 - (Free Research) This paper from Quocirca outlines the need for Managed Print Services (MPS)  and why organisations that are operating a heterogeneous print environment should consider an independent MPS provider to proactively manage and transform their print infrastructure. (ANALYST REPORT) GO TO ANALYST REPORT

The Always-On Enterprise: Mobilizing the HR-Workplace Connection by SAP America, Inc. October 2011 - (Free Research) This Bloomberg Businessweek paper presents recent study results indicating: how mobility is changing enterprise applications, data and processes, with a particular focus on human resources; the challenges of implementing mobile device access to enterprise applications; and the business value expected and realized from enterprise mobility. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Smarter communications through analytics by IBM November 2011 - (Free Research) As research suggests, investments in data integration and analytics that maximize the value of each customer are worthwhile and create potential for financial gain. To quantify the value of those investments, an illustrative $8 billion communications provider was modeled. Results from this effort are presented throughout this paper. (WHITE PAPER) GO TO WHITE PAPER

Minimizing Cost, Maximizing Value: WLAN Management Moves to the Cloud by Aerohive Networks June 2011 - (Free Research) This white paper discusses moving WLAN management to the cloud and offers inside tips to minimize cost and maximize value. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unlock your Back Office and Become a Social Enterprise by Salesforce.com January 2012 - (Free Research) The business value of social and mobile apps can now be harnessed by organizations who are already using SAP applications for their core operations. View this brief video explanation to learn how easy it is to get plugged into today's social, mobile business world by creating cloud apps that seamlessly integrate with your SAP applications and data. (VIDEO) VIEW ABSTRACT | GO TO

Riding the Growth Wave: Leveraging Economies of Scale by SAP America, Inc. April 2008 - (Free Research) This paper examines how an integrated information technology solution can help you take advantage of economies of scale to boost manufacturing utilization, enhance service levels, and improve the efficiency of your sales and administrative activities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Time to Build the “Last Mile” by IBM November 2011 - (Free Research) As the global economy slowly heals, finance leaders are looking to fulfill the promise of the last 20 years. Much of the hard work has been done, the infrastructure largely in place. The challenge is to build upon this platform to drive dramatic improvement in the quality and value that finance delivers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Commerce Anywhere: A Business and Technology Strategy to Maximize Cross-Channel Commerce Growth by Oracle Corporation April 2011 - (Free Research) E-commerce has gone from fringe to foundation. Now, businesses must tailor their customer serivce approach to the more complex "anytime, anywhere" customer with mobile device in hand. This white paper from Oracle details the "commerce anywhere" approach. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

3 Questions to Ensure You’re Collaborating Effectively Across Your Supply Chain by SAP America, Inc. September 2009 - (Free Research) To drive market share, sales, product adoption and greater efficiency, many businesses are strategically partnering with suppliers and other supply chain participants to collaborate and share information. In this white paper, find answers to three of the top concerns for organizations developing these collaborative supply chain networks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Creating Business Value Through Location-Based Intelligence by SAP America, Inc. March 2011 - (Free Research) In this white paper, we introduce geographic data services and discuss how they are employed in both operational and analytical business applications. The paper also reviews analytical techniques applied across many types of organizations and examines a number of industry-specific usage scenarios. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Executive Brief Smarter Commerce is redefining value chain visibility by IBM November 2011 - (Free Research) Putting the customer at the center of your operations is not a new idea, but truly operationalizing this strategy can be challenging. Read this paper to find out how to improve collaboration and visibility for your customers and partners and deliver consistent and predictable outcomes by synchronizing your entire value chain. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Booz&Co: M-Commerce Comes of Age. Collaborate to Succeed by ComputerWeekly.com October 2011 - (Free Research) This perspective paper covers the forces that are driving the m-commerce market, the benefits available, and the kinds of business models and partnerships that are seeking to achieve that credible scale over time. (WHITE PAPER) GO TO WHITE PAPER

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

IDC Report: The Value of Cloud-based Email Applications by Mimecast June 2011 - (Free Research) Nowhere are the benefits of cloud computing more evident than with enterprise email platforms. Take a look at this exclusive resource to discover the direct capital expense reductions embedded in cloud-based email. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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