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Gartner predictions around Social CRM by Infor CRM
February 08, 2012 - (Free Research) This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like.
Getting it Right: Seven Steps to Right Channeling Customer Interactions by Oracle Corporation
March 01, 2012 - (Free Research) In seven simple steps, eBusiness, customer experience and contact center professionals can right channel online customer service inquiries, boosting sales and customer satisfaction while reducing customer service costs by delivering the right information and service to the right customer at the right time.
The Top 10 Technical Considerations for Evaluating E-Commerce Platforms by Art Technology Group (ATG)
July 23, 2010 - (Free Research) This paper offers ten considerations to help guide the selection criteria for your next e-commerce platform - which should ideally be the last e-commerce platform you would ever need to buy. Continue reading to learn these two technical considerations for evaluating e-commerce platforms.
Secure Mobility: Inside Windows Server 2008 DirectAccess by Dell, Inc. and Microsoft
April 04, 2012 - (Free Research) Today’s workforce is becoming increasingly mobile, but this freedom also introduces many risks and security issues. In this paper, explore how Windows Server 2008 offers a secure connection, enabling user access while still keeping mobile systems in compliance with security policies, and automated patches and upgrades.
Introducing BlackBerry Balance™ Technology by BlackBerry
September 16, 2011 - (Free Research) Learn more about how BlackBerry® Enterprise Server or BlackBerry® Enterprise Server Express, along with specific IT policies and features built into the device software, help keep personal information separate and business information highly secure.
Guide to Security Polices by BlackBerry
September 12, 2011 - (Free Research) This guide will address creating requirements for specific scenarios and then provide concrete recommendations on which BlackBerry policies should be set to meet the organization’s management and security needs.
Agent vs. Agentless Backup: Top Criteria to Evaluate by Acronis
February 15, 2012 - (Free Research) As virtualization becomes more widespread throughout data centers, the need to explore different backup solutions becomes more critical. View this webcast to learn how agentless backup can benefit your dynamic, virtualized data network.
Evolution of Desktop Services Delivery by Intel
June 13, 2011 - (Free Research) End-user computing is changing dramatically. New challenges in productivity, security and licensing are happening simultaneously. Access this white paper to learn why a centralized, end-user computing model is the most effective way for handling this growing set of changes.
The Network Evolution University: Next Generation Networks by SearchNetworking.com
November 09, 2011 - (Free Research) In order to combat the ever-evolving challenges of today’s networks, it’s time to head back to school in our exclusive Network Evolution University – Featuring three distinct classes and nine progressive learning lessons that explore all there is to know about next generation networks and how to overcome the challenges they present.
Security - Pix 500 Series Firewalls by Cisco Systems
The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.
How to tackle internet filtering and reporting by ComputerWeekly.com
November 2010 - (Free Research) In an environment where access to a secure computing device is governed and controlled by inherently secure protocols, the problem still remains of how access to untrusted environments such as the Web is controlled.
BlackBerry: Managing Mobility by BlackBerry
December 2011 - (Free Research) Watch this webcast to learn more about managing mobility - the concept of mobile enterprises, the challenges they face, and the solutions available to help them overcome these issues.
Mobility - Aironet 1100 Series by Cisco Systems
The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs.
Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.
How to Defend Against DDoS Attacks and Strengthen Security Controls by Global Knowledge
February 2011 - (Free Research) This paper discusses how to defend against Distributed Denial of Service (DDoS) attacks and strengthen your security controls. A DDoS attack involves flooding a server with traffic until it becomes overloaded and can no longer function.
CW+: Special report on Symantec by ComputerWeekly.com
January 2011 - (Free Research) Since it was formed in 1982, Symantec has become renowned for its security and data management products and its anti-virus exper tise. “Big Yellow”, as the company is known after its distinctive logo, is living proof that security is big business.
Salary Report: Trends in IT Compensation and Certifications by Global Knowledge Network, Inc.
May 2006 - (Free Research) Global Knowledge keeps up to date with trends in IT careers, certifications, and compensation. In this, our inaugural quarterly report, we offer a look at salaries for the top 25 IT jobs, organized by region. We also offer a look at the top certifications and in-depth analysis from our resident market research analyst.
Windows Server 2008: Release 2 Review Guide by Global Knowledge
December 2009 - (Free Research) Just what do you expect Microsoft has delivered with the latest release of Windows Server - Windows Server 2008 R2 (release 2)? Let's take a look at how different and how similar Windows Server 2008 R2 could be for you.
Integrating Macs into your Enterprise by GroupLogic
March 2012 - (Free Research) Apple Macs are popping up more and more often in the workplace. But this presents a big issue: How to integrate Macs into a Windows system. Listen in to discover a solution.
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