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Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc. September 16, 2009 - (Free Research) This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Options for Mobile Security by CDW Corporation November 04, 2008 - (Free Research) Read this brief paper to learn about the security risks of mobility and what CDW has to offer. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Trend Advisory: Information-Centric Security by CDW Corporation March 06, 2009 - (Free Research) Read this document to learn how to best confront the threats to your network by keeping pace with the latest innovations and learning how to classify your information. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eGuide: Securing Corporate Data on Your Laptops by Dell, Inc. and Intel September 01, 2009 - (Free Research) In this series, independent information security expert and noted author Kevin Beaver discusses laptop security issues he has recently seen in the field that you may not have considered or that you might be looking at from the wrong perspective. (EGUIDE) VIEW ABSTRACT | GO TO

Sales 2.0: How Businesses Are Using Online Collaboration to Spark Sales by Oracle Corporation September 2008 - (Free Research) This white paper examines research that reveals how sales and marketing professionals who use collaboration and Sales 2.0 tools gain a competitive advantage over their peers who do not use them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Go Green with Ease: Five Steps for Small IT Shops by Cisco Systems, Inc. February 2009 - (Free Research) Smart information technology (IT) practices reduce the environmental impact of conducting business, and help small and medium-sized businesses (SMBs) reduce expenses. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Truths About Enterprise Data Protection by PGP Corporation December 2008 - (Free Research) How can your business secure data that is always on the move? Read this paper to learn valuable information for securing your data with an enterprise-wide data encryption strategy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Drive Business Processes: Achieving the "Last Mile" of Business Productivity by Microsoft March 2007 - (Free Research) Bring the two most powerful information systems in your business together more intuitively and more completely than ever before. Microsoft Dynamics and the Microsoft Office system work together in new ways to help workers reach the information and people they need to be productive and deliver excellent customer service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Taking Relationship Management to a New Level with Microsoft Dynamics CRM by Microsoft September 2009 - (Free Research) Join Microsoft Dynamics CRM technology evangelist Phillip Haase in this webcast to learn about the Microsoft strategy and investments in enterprise CRM solutions and to understand how these solutions address the requirements for users, management, and IT. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

CRM Built for Marketing: The Executive Guide to Selecting CRM that Meets Marketing Needs by Pivotal CRM, a CDC Software solution July 2009 - (Free Research) How can a company ensure that their marketing department's needs are represented when choosing an enterprise-level CRM system? This white paper provides core principles companies can use to help them select a CRM system that each marketing team member feels was built just for them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Integrating IP Address Management for Real-time Data and Services Delivery with Central Monitoring of DNS and DHCP Services by Infoblox March 2009 - (Free Research) This paper explains the importance of IP address management, discusses the criteria for an ideal IP address management solution, and explains the features and advantages of the Infoblox IP address management solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Creating Sales Opportunities with Lead Scoring by Genius.com October 2009 - (Free Research) Lead scoring is often touted as the new secret sauce that transforms marketing from art to science. This guide will walk you through the process step-by-step, ensuring you have just what you need to drive continuous lead engagement, satisfy the needs of your salespeople, and play a key role in the generation of revenues. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer perspectives on the benefits of a collaborative process to deliver software quality by IBM September 2009 - (Free Research) This Hurwitz and Associates whitepaper shares the successes, challenges and future plans of three companies - Sogeti Group, Accident Compensation Corporation (ACC), and Scotiabank. (WHITE PAPER) GO TO WHITE PAPER

Don't Be Blind-Sided: How to Use Your Salesforce.com Data to Improve Sales Performance by Birst October 2009 - (Free Research) As a sales manager, you may not have access to business analytics that may be telling a story about your team's performance. What analytics do you need in order to answer questions that may come down from upper management? In this session, you'll learn about what you need to see, report on, and summarize to manage your team's performance. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Presentation Transcript: Meeting the Demand for Multi-Screen Experience by Alcatel-Lucent October 2009 - (Free Research) Consumers today tend to use a wide variety of communications devices and are expecting to get video content delivery to any screen. This presentation transcript discusses a new multi-screen solution and how it can support these market needs. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Solutions for Small to Medium Data Centers by APC October 2009 - (Free Research) APC® by Schneider Electric enables you to adapt your data center to the changing needs of a business. With the same InfraStruXure® HD-Ready architecture, you can start out with a low-density data center, and later scale up to high density as needed without picking up the phone to call for more capacity, engineering or quotes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Meeting the Demand for Multi-Screen Experience by Alcatel-Lucent September 2009 - (Free Research) Consumers today tend to use a wide variety of communications devices and are expecting to get video content delivery to any screen. This videocast discusses a new multi-screen solution and how it can support these market needs. (VIDEO) VIEW ABSTRACT | GO TO

Long-Term Data Protection and Retention: Finding the Correct Balance by Quantum Corporation March 2009 - (Free Research) Tape remains the most cost effective, energy efficient and reliable program technology for storing large amounts of inactive, off-line or near-line data while complimenting disk-based data protection and retention solutions. Read this paper and find out why. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why Do Network Providers Need Application Developers? by Alcatel-Lucent October 2009 - (Free Research) Network providers must re-examine how they can speed up innovation and time to market by working with trusted partners and developer communities. However, energizing such an ecosystem takes careful planning. This podcast covers market trends driving network providers to change their relationships with application developers. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Working the Way Salespeople Work by Oracle Corporation September 2008 - (Free Research) This paper explores how the right mobile CRM application, one designed with the sales staff in mind, can lead to greater sales productivity, reduced costs, shortened sales cycles and increased revenue. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Choosing the Best CRM for Your Organization by Oracle Corporation September 2007 - (Free Research) Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Choosing the right authentication method for your business by SafeNet, Inc. September 2009 - (Free Research) Authentication technologies have struggled to keep pace with organizational needs including cost reduction, support for multiple user types and support for high-risk applications over the Internet. View this webcast to gain insight on current authentication technologies and explore guidelines to help you pick the right authentication technology. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

CRM Built for Sales: The Executive Guide to Selecting CRM That Meets Sales Needs by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Ensure That Your Employees Will Want to Use CRM by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CRM Built for Customer Service: The Executive Guide to Selecting CRM that Meets Service Needs by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) This paper explores core principles companies can use to help them select a CRM system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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