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Your search for keyword: Metrics Benefits Of Customers returned 640 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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FCR Done Right! by Enkata Technologies

April 26, 2012 - (Free Research) Access this white paper to learn how to build an operational FCR program without sacrificing your budget.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leveraging the Power of Social Media by Oracle Corporation

August 03, 2009 - (Free Research) Download this free white paper and find out how to "Drive Sales Effectiveness with Enterprise-Ready Web 2.0Solutions," "Harvest Social Knowledge for Customer Service," and learn how "Social CRM Turns Customers into Competitive Advantage."
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to retain customer loyalty in the competitive retail market by Infor CRM

January 16, 2012 - (Free Research) Read this now to learn how single-view software could enhance your customer relationship interactions with more insightful data.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Business Intelligence Solutions For Financial Services by MicroStrategy Incorporated

December 14, 2011 - (Free Research) This paper outlines how one specific business intelligence (BI) platform can benefit your financial organization. Read this now and learn how CFO dashboards can be used to measure, monitor and optimize banking performance, why creating a risk intelligent enterprise is critical, how to efficiently manage customers and investments and so much more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SilkPerformer ensures USA Technologies services meet demand spikes, satisfying customers and end-users by Micro Focus

May 17, 2012 - (Free Research) USA Technologies sought a solution that offered better QA and testing to meet the expanding demand of transactions at its 48,000 point-of-sale, cashless micro-transaction machines. This paper outlines the solution it chose and how it offers an automated software load and elevated performance testing. Read this to learn more about its benefits.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Computer Sciences Corporation - Customer Testimonial Video by SAP America, Inc.

March 27, 2012 - (Free Research) View this brief video to learn how CSC benefited from mobilizing its SAP customer relationship management (CRM) application.
(VIDEO) VIEW ABSTRACT | GO TO

Measuring the True Business Benefits of Web Collaboration by CA Technologies.

September 2008 - (Free Research) This paper examines the key communications challenges faced by organizations today and how web collaboration is delivering the right tools to help organizations meet their growth objectives.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Nucleus ROI Case Study: Cincinnati Zoo by IBM

April 2012 - (Free Research) The Cincinnati Zoo is a shining example of how analytics and business intelligence (BI) can be used to derive valuable insight on your customers and turn it into smarter and better decisions. This case study shows how the zoo capitalized on a BI and analytics platform to increase revenue across all facets of its operation.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

10 Steps to a Single Customer View by Experian QAS

November 2011 - (Free Research) Creating a single view of customer information starts with correct data. Read this paper to learn 10 steps that assist with improving data quality.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Creating and Maintaining a Clean Database by Experian QAS

November 2011 - (Free Research) Databases hold a wealth of important information but without proper upkeep it is worthless. Read this white paper to learn how easy it is to prevent huge database errors with data cleansing processes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Five Fundamentals for a Successful FCR Program by Enkata Technologies

April 2012 - (Free Research) This paper outlines the five fundamentals for a successful FCR program.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Sales Effectiveness In a Buyer's Market by SAP America, Inc.

April 2012 - (Free Research) This paper seeks to get to the bottom of gaps in CRM initiatives, identifying specific changes that have occurred in the process, areas where it is falling short and other tidbits to consider as your strategies move forward. Read this and gain insight into the results of a survey conducted amongst 160 firms with annual revenues of $250 million.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Multiprotocol Label Switching (MPLS) Overview by Global Knowledge

November 2010 - (Free Research) MPLS stands for Multiprotocol Label Switching and is defined as “a mechanism in high-performance telecommunications networks that direct and carried data from one network node to the next, making it easy to create ‘virtual links’ between distant nodes.” Read on for a thorough overview of MPLS and learn how MPLS can benefit your organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sybase Mobility Guide - a downloadable book by ComputerWeekly.com

March 2011 - (Free Research) This guide from Sybase is full of examples of mCommerce at work. The benefits range from speeding up economies to life-changing improvements. For merchants, operators and banks, the new channel offers another way to grow business and revenues while meeting the financial needs of customers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Benefits of Cloud-Based Communications

by Interactive Intelligence, Inc.

April 2012 - (Free Research) This presentation transcript explores the options of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions and potential pain points, and get help deciding if the cloud is a good option for your organization.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Would a Cloud-Based Contact Center and UC Strategy Benefit Your Business? by Interactive Intelligence, Inc.

April 2012 - (Free Research) This webcast explores the option of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions, and get help deciding whether being in the cloud or on-premise is best for your organization.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Cloud Backup Toolkit: In-depth Tools to Evaluate Your Cloud Backup Opportunity by Asigra

December 2011 - (Free Research) <p>Get help deciding if your company can benefit from offering cloud backup and recovery services, and also find tools to help you select a platform vendor that will help you in your venture.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SearchCRM.com E-Guide: Improving sales with an effective CRM strategy by SAP America, Inc.

May 2012 - (Free Research) This expert e-guide discusses mobile sales strategies and sales performance management software and provides best practices in both areas.
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Computer Weekly - 8 May 2012: The changing face of retail IT by ComputerWeekly.com

May 2012 - (Free Research) In this week’s Computer Weekly, we look at the IT challenges facing retailers, as consumers turn increasingly to web and mobile shopping channels. Oracle president Mark Hurd talks about how the supplier intends to simplify IT infrastructures. And new government CIO Andy Nelson discusses how he plans to transform Whitehall IT. Read the issue now.
(EZINE) VIEW ABSTRACT | GO TO

CRM Essentials Sales On Demand Video by SAP America, Inc.

April 2012 - (Free Research) Hear from Brent Leary of CRM Essentials on his thoughts of SAP Sales OnDemand and its benefit to SAP current and prospective customers. Designed for the way you sell today, SAP Sales OnDemand gives you what's needed to work smarter, sell better, and win more.
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Outperforming with a higher AQ by IBM

October 2011 - (Free Research) Learn how raising your AQ leads to impressive business benefits.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

SAP Sales Order Management: A Behemoth That Works by Esker Inc.

February 2012 - (Free Research) In this exclusive e-book, find expert tips and strategies for using SAP sales order management software to regain control of your processes to increase efficiency, decrease problems, and boost customer satisfaction.
(EBOOK) VIEW ABSTRACT | GO TO

Security - Pix 500 Series Firewalls by Cisco Systems

The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
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