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Connect and Empower Mobile Salespeople by Oracle Corporation June 10, 2009 - (Free Research) Read this free white paper to see how mobile CRM will give your sales team a winning record on the road. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Health System Builds Highly Available Wired and Wireless Network by Cisco Systems, Inc. May 22, 2009 - (Free Research) Baptist Health South Florida uses a Cisco Medical-Grade Network powered by highly available Cisco Catalyst® switches to safeguard the reliability and uptime of critical hospital services and applications. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry February 25, 2009 - (Free Research) Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Managing Devices Intelligently: Hurdles Remain, but a Promising Opportunity by Wipro Technologies February 06, 2009 - (Free Research) The goal of the survey was to study how companies can intelligently manage devices to create value and, particularly, to look at implications for improving energy efficiency. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CIO Perspective: BlackBerry Security by BlackBerry October 2006 - (Free Research) In this question and answer session, learn how Dr. John D. Halamka. MD, of the Harvard Medical School, depends on a BlackBerry Solution to keep his patient and student records secure. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobile CRM Working the Way Salespeople Work by Oracle Corporation September 2008 - (Free Research) This paper explores how the right mobile CRM application, one designed with the sales staff in mind, can lead to greater sales productivity, reduced costs, shortened sales cycles and increased revenue. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Revitalizing Healthcare Delivery with Mobile Communications: Making the Case for BlackBerry Adoption by BlackBerry November 2007 - (Free Research) This paper is the fourth in a four-part series that addresses mobile communications in the healthcare industry. Part Four zeroes in on the features and capabilities that make BlackBerry smartphones an ideal match for healthcare industry requirements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eBook: Leveraging CRM to increase sales effectiveness in a challenging economy by Aplicor April 2009 - (Free Research) Sales departments are under increased pressure during these difficult times, as converting leads, moving sales along the pipeline and meeting sales quotas will be challenging this year. What's more, many companies will be raising quotas for their sales teams in 2009, according to recent research from the sales consultancy firm CSO Insights. (EBOOK) VIEW ABSTRACT | GO TO

Revitalizing Healthcare Delivery with Mobile Communications (Part 1) by BlackBerry November 2007 - (Free Research) This paper is the first in a four-part series that offers an overview of the current healthcare situation and suggests ways in which wireless technology solutions address healthcare challenges. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Approach to Combating Line-of-Sight (LOS) issues by Motorola, Inc. March 2009 - (Free Research) This technical brief provides a brief discussion of wireless essentials and issues impacting radio performance. It also delves into unique features of the Motorola Wireless Broadband Fixed Point-to-Multipoint Canopy 400 Series that enable it to operate quite effectively in areas where LOS issues require an innovative and highly effective solution. (TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

MAX Version 5.0 by Exact Software March 2009 - (Free Research) MAX offers significant depth and breath of functionality for manufacturing companies that require MRP Planning, Capacity Planning, Forward and Backward Traceability, and Integrated Engineering Change Control. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Profiting from Absence Management: How to Cut the Costs of Employee Absences by Infor December 2008 - (Free Research) This paper explains how a decisive strategy and integrated systems will enable you to surmount the costly barriers now associated with employee absence management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Exciting Future of Monitoring Patient Health from Home with Blackberry Solution by BlackBerry February 2009 - (Free Research) Because of cost restrictions and burdened healthcare systems, daily monitoring of patients with diseases has been nearly impossible. Seeking a solution, UHN and Mount Sinai Hospital conducted a 33-patient trial and found BlackBerry smartphones could increase patient involvement in their healthcare without adding pressure to the healthcare system. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Empower Your Consumer Research Department with Predictive Analytics by SPSS Inc. Worldwide Headquarters May 2009 - (Free Research) In this case study of American Airlines, details are given of their choice to utilize SPSS to manage their customer information. Read on to see how an intensely competitive marketplace led American to chose SPSS. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

IT Impact on Telecommunications Order Fallout - A Survey of Large Global Businesses by Progress Software, Inc. April 2009 - (Free Research) As the following pages will demonstrate, the evidence is that improving Business Transaction Assurance presents a real bottom-line opportunity and is moving high up the business agenda. However, companies' current systems are not equipped with the necessary tools to manage and control such transactions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Must Read: New Issue of Intel Premier IT Magazine by Intel Corporation June 2009 - (Free Research) A special edition focused on PCs presents bottom line best practices for deploying, maintaining, managing, mobilizing, refreshing, and securing your client fleet. Read now. (EZINE) GO TO

Business Intelligence - Now More Than Ever by SAP BusinessObjects December 2008 - (Free Research) The goal of this white paper is to explain why business intelligence is a sound investment for any IT manager to make, especially now. Budgets are tighter and demands from executives to see immediate results from IT implementations are increasing. This paper outlines the benefits of a BI solution and its impact on a company. Read on to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Developing an Effective Corporate Mobile Policy by BlackBerry June 2008 - (Free Research) By now, most organizations are clear on the advantages and benefits of wireless data solutions in the enterprise. However, It is no longer enough to rely on ad hoc policies regarding wireless computing. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using SOA for an Electronic Dispatch and Delivery System by Oracle Corporation June 2009 - (Free Research) A large fuel logistics and delivery company with over 77 fixed based terminals, 2500 trucks, and 3500 truck drivers in 36 states was using a paper and phone based system to deliver over 2 million loads of petroleum per year. PSC was engaged to design the end-to-end solution to automate the company's complex business process. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

CRM Your Salespeople Will Love by Oracle Corporation September 2007 - (Free Research) Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Better Customer Insight, Better Bottom Line by Attivio, Inc. December 2008 - (Free Research) In order to protect revenue and ensure the continuation of a company's most important customer relationships, it takes a 360 degree view of every customer to drive retention and loyalty improvement. Read this white paper to discover the uses and advantages of unified information access as well as VOC (voice of the customer) efforts. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CRM Built for Customer Service: The Executive Guide to Selecting CRM that Meets Service Needs by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) This paper explores core principles companies can use to help them select a CRM system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Going Mobile: Developing an Application Mobilization Plan for Your Business by BlackBerry June 2008 - (Free Research) The BlackBerry Enterprise Solution is a comprehensive platform, designed to meet your organization's needs to mobilize enterprise applications and systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieve Unlimited Growth and Acquisition Capabilities with IBM applications by Xperia June 2008 - (Free Research) Many emerging businesses today are searching for a way to move into new markets and achieve cost effective product growth. Learn how to improve your business and acquire new product segments without experiencing an increase of internal resources. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

CRM Suite Software Product Directory 2009 Edition by SearchCRM April 2009 - (Free Research) Inside this CRM Suite Software Product Directory, you'll find basic information about the major vendors in the CRM suite market and the products they sell. Each listing is accompanied by a short description and a summary including limited information about functionality and product use. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

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