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Grocer Moves Shopping to the Palm of Customers’ Hands by SAP America, Inc.
December 31, 2011 - (Free Research) Read this Bloomberg Businessweek case study to learn how Swiss grocer Coop leveraged its customers' attachment to their iPhones with their long commutes and time-compressed schedules to boost both loyalty and sales with an iPhone shopping app that integrates with its back-end SAP ERP and CRM systems.
Analyst's take: NetSuite reaps rewards for satisfied customers by ComputerWeekly.com
January 19, 2011 - (Free Research) Nucleus has found NetSuite customers are both satisfied and loyal, as NetSuite enables them to rapidly deploy ERP functionality that is integrated with other components without the cost and timeline of traditional on-premise systems.
Leveraging the Power of Social Media by Oracle Corporation
August 03, 2009 - (Free Research) Download this free white paper and find out how to "Drive Sales Effectiveness with Enterprise-Ready Web 2.0Solutions," "Harvest Social Knowledge for Customer Service," and learn how "Social CRM Turns Customers into Competitive Advantage."
CW+: Special report on SAP by ComputerWeekly.com
December 15, 2010 - (Free Research) Enterprise resource leader, SAP founded in 1972, is facing the slow death of traditional on-premise ERP. Customers with shrinking IT budgets are opting to outsource more of their core business systems.
The Forrester Wave™: CRM Suites For Large Organizations, Q2 2010 by Microsoft
October 18, 2011 - (Free Research) Read this Forrester Research Inc. analysis of 18 leading customer relationship management (CRM) suite solutions. See what vendors offer the best systems for BPM, ERP, TCO, midsized organizations, and basic needs.
CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.
April 01, 2007 - (Free Research) Consider how SAP can help you improve customer relationship management. Build a synergistic ecosystem with employees, customers, and partners to deliver customer value – where customer demand drives the supply chain and customer insight inspires innovation. Quickly respond to sustain competitive advantage and profitability.
Unlock Hidden Profits Using Effective Pricing Strategies by SAP America, Inc.
March 24, 2011 - (Free Research) Learn how to use smart, sound pricing strategies to increase revenues while protecting margins. Enterprise-wide visibility into the many drivers that come into play can help with identifying opportunities, negotiating deals properly, and adjusting with agility to changing conditions.
Quickcast 2: The four main challenges of mobile applications by Hewlett-Packard Company
January 23, 2012 - (Free Research) Today's enterprise reliance on mobile applications has some serious implications for functional, performance, security and operational testing. View this webcast to find strategies for addressing these four mobile challenges.
Getting ROI Out of Your ERP system by IFS
February 01, 2012 - (Free Research) In this e-guide, readers will learn more about the basics of ERP and how to reduce maintenance and support costs for these systems.
Mobile ERP, Social Media Rank Among Manufacturing Technology Trends of 2011 by Plex Systems
January 26, 2012 - (Free Research) In 2011, there was a strong willingness to invest in technology by manufacturing organizations. However, that wasn't the only trend. In this tip guide, uncover the most popular developments in 2011 and how these trends have the potential to carry into 2012.
Gartner: Two-tier ERP suite strategy - considering your options by ComputerWeekly.com
September 01, 2010 - (Free Research) Increasing numbers of companies are evaluating a two-tier enterprise resource planning (ERP) strategy; running separate lower-cost regional solutions for small-tomidsize subsidiaries, despite, in many cases, already rolling out a global ERP system.
Mobile Solutions for Increasing Sales Productivity and Revenue by Sybase, Inc.
March 31, 2010 - (Free Research) The most effective sales are face-to-face sales, yet sales representative only spend 26% of their time selling face-to-face. The rest of their time is taken up with administrative tasks, prep and travel. Learn how Sybase Mobile Solutions for SAP can increase sales productivity and bring the advantages of business mobility to your organization.
Manufacturing Technology Trends by Plex Systems
January 30, 2012 - (Free Research) In 2011 manufacturers showed renewed willingness to invest in IT due to signs of growing consumer demand. In this e-guide, readers will hear from Forrester and editors of SearchManufacturingERP.com about the growing technology trends for the new year.
ERP Technology Trends Point to a ‘Bright’ Future, Forrester Says by Plex Systems
January 26, 2012 - (Free Research) A report by Forrester Research Inc. predicts that there are seven technologies to be on the lookout for in the next five years because they will be changing enterprise computing. This tip guide outlines the upcoming trends including mobile technology, Software as a Service (SaaS), and business process management (BPM).
Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.
Top benefits of HP ProLiant servers by HP
October 07, 2011 - (Free Research) This case study explores how one organization within the healthcare industry was able to modernize their enterprise resource planning (ERP) system by migrating from a traditional mainframe to HP Proliant servers. Discover how they were able to successfully handle increased sales growth and new acquisitions.
Gartner predictions around Social CRM by Infor CRM
February 08, 2012 - (Free Research) This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like.
Use effective call centers to build customer loyalty by Infor CRM
February 08, 2012 - (Free Research) This tip guide features chapter 6 from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Access this resource now to learn how to align business process with customer relationship management (CRM) initiatives, tips for CRM strategy and how to effectively leverage the call center to improve customer loyalty.
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