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Operational Intelligence - Boosting Performance with 'Right Time' Business Insight by IBM January 24, 2012 - (Free Research) This report from Aberdeen looks at how leading companies are using business intelligence (BI) to achieve superior performance in sales management, customer service and financial efficiency. Read how your organization can achieve similar performance by following specific steps and actions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

crystalreports.com: Web-Based Reporting & Information Sharing by Business Objects crystalreports.com is a web-based report-sharing service that allows organizations to instantly share crucial business information with the right people - simply and securely. There is nothing to install, and places no additional workload on IT. It improves decision makers’ ability to make key business decisions based on timely and accurate data.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Computer Weekly - 29 November 2011: Read this week’s issue of the UK’s leading technology publication, featuring the latest news, analysis and opinion about UK IT by ComputerWeekly.com November 28, 2011 - (Free Research) In this week's Computer Weekly, we go behind the scenes at the datacentre that knows everything about you, at credit checking firm Experian. We analyse the government's new plans to change the way it works with IT suppliers; and kick-off our Buyer's Guide to outsourcing with a look at the latest trends. Download the new issue now. (EZINE) VIEW ABSTRACT | GO TO

The Authentication Revolution: Phones Become the Leading Multi-Factor Authentication Device by PhoneFactor January 06, 2012 - (Free Research) This paper will address the key drivers for this market shift and includes real-world case studies from organizations that have made the move to phone-based authentication. It also introduces PhoneFactor, the leading provider of phone-based multi-factor authentication. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly 6 December 2011: Read this week’s issue of the UK’s leading technology publication, featuring news on open data, cyber security and our social media awards by ComputerWeekly.com December 02, 2011 - (Free Research) In this week's Computer Weekly, we examine the economic benefits of plans to release more government data for wider re-use by software developers. We announce the winners of our Social Media Awards, and hear what the IT industry thinks of the new UK cyber security strategy. Download the new issue now. (EZINE) VIEW ABSTRACT | GO TO

Building a Best-Run Finance Organization by SAP America, Inc. June 01, 2008 - (Free Research) This SAP Executive Insight examines the changing role of the finance organization in today's business environment. Further, it describes how companies can develop best-run finance organizations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc. July 15, 2011 - (Free Research) The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Salesforce.com and Business Objects - How OnDemand CRM and BI Work Together by Business Objects August 2007 - (Free Research) In this recorded interview with salesforce.com, learn how advanced Web-based reports and dashboards created by business intelligence (BI) market leader Business Objects have increased the value of the leading on-demand customer relationship management (CRM) platform - salesforce.com. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Perceptions of business technology in the 21st century by ComputerWeekly.com February 2012 - (Free Research) The Economist Intelligence Unit reviews changing expectations for technology and assesses their implications for  CIOs, the IT function and the business. (ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Leading Interactive Games Designer Accelerates Business Intelligence Program by Cisco Systems, Inc. January 2012 - (Free Research) In this white paper, Rajesh K. Gupta, Electronic Arts' senior manager of applications for business intelligence (BI) and data services, explains how EA avoids many costly problems due to timely data access. Read this now to gain insight into how EA deployed job scheduling software and what benefits it reaped by doing so. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Smarter communications through analytics by IBM November 2011 - (Free Research) As research suggests, investments in data integration and analytics that maximize the value of each customer are worthwhile and create potential for financial gain. To quantify the value of those investments, an illustrative $8 billion communications provider was modeled. Results from this effort are presented throughout this paper. (WHITE PAPER) GO TO WHITE PAPER

The Art of Social Sales by Oracle Corporation November 2009 - (Free Research) Read this paper for a discussion from some of the top corporate leadership and thought leaders on how social selling, a.k.a. Sales 2.0, works in specific industries. Listen to what they have to say about how high tech, non-profits, retail, sports, and telcos do it. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Intelligence: A Guide for Midsize Companies by SAP America, Inc. December 2011 - (Free Research) How can a small to midsized business (SMB) improve its ability to analyze data and transform it into useful information, thereby improving the overall quality of its decisions? With business intelligence (BI). Read this white paper for an introduction to the benefits of BI, approaches to implementing BI, what to look for in a BI product, and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Wireless - Aironet 350 Series by Cisco Systems The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

On the Move: How to provide great productivity solutions for the mobile sales team by SAP America, Inc. March 2011 - (Free Research) A mobile worker’s particular need is mobile CRM – and the goal in a sales context is to deliver all the info and tools on-the-go reps need to manage leads and opportunities. Read in this Selling Power magazine how SAP’s mobile CRM tools help companies to increase sales significantly. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Network Evolution University: Next Generation Networks by SearchNetworking.com November 2011 - (Free Research) In order to combat the ever-evolving challenges of today’s networks, it’s time to head back to school in our exclusive Network Evolution University – Featuring three distinct classes and nine progressive learning lessons that explore all there is to know about next generation networks and how to overcome the challenges they present. (VIRTUAL SEMINAR) VIEW ABSTRACT | GO TO

The Forrester Wave™: CRM Suites For Large Organizations, Q2 2010 by Microsoft October 2011 - (Free Research) Read this Forrester Research Inc. analysis of 18 leading customer relationship management (CRM) suite solutions. See what vendors offer the best systems for BPM, ERP, TCO, midsized organizations, and basic needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly 15 November 2011: Read this week's issue of the UK's leading technology publication, with all the latest news, analysis and opinion for IT managers by ComputerWeekly.com November 2011 - (Free Research) In this week's Computer Weekly, we hear from Visa Europe CIO Steve Chambers on the technology behind the credit card transactions that retailers rely on. We examine the challenges facing the government's G-Cloud project; and we ask how Microsoft will cope when customers no longer want to purchase software licences. Download the new issue now. (EZINE) VIEW ABSTRACT | GO TO

Meaningful Use Check-Up: Best Practices for Mobile Health, Cloud Computing and Disaster Preparedness by SearchHealthIT.com December 2011 - (Free Research) Interact with leading healthcare compliance and IT experts from across the U.S. in this free, one-day virtual seminar. Learn best practices for cloud computing and disaster preparedness, as well as how to achieve federal EHR reimbursements. (VIRTUAL TRADE SHOW) VIEW ABSTRACT | GO TO VIRTUAL TRADE SHOW

Software as a Service Dramatically Improves CRM Success by Oracle Corporation February 2008 - (Free Research) Explore the results of this Yankee Group study aimed at determining how on-demand technology can be used to improve sales effectiveness. Gain a deeper understanding of the difference between sales administration and sales effectiveness and the role technology plays in driving revenue. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Security - Pix 500 Series Firewalls by Cisco Systems The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Gartner Research Report: SaaS E-Signature in North America by DocuSign, Inc. January 2012 - (Free Research) This brief yet informative analyst report from Gartner Research Inc., explains why Software-as-a-Service (SaaS) eSignature systems are gaining popularity in North America and their pros and cons. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

E-Book: Leveraging CRM to Increase Sales Effectiveness in a Challenging Economy by SugarCRM Inc. September 2010 - (Free Research) This e-book will explore the methods for optimizing sales efforts and working smarter to meet business needs in today’s economy. Continue reading to learn methodologies for increasing sales effectiveness and making this year a successful one for your organization. (EBOOK) VIEW ABSTRACT | GO TO

The Cyber Savvy CEO: Getting to grips with today’s growing cyber-threats by ComputerWeekly.com September 2011 - (Free Research) The recent surge in cyber attacks has forced organisations to align cyber security efforts across all of their operations, rather than focusing on IT, but CEOs now need to take the lead in protecting their organisations, this report from PwC argues. (IT BRIEFING) VIEW ABSTRACT | GO TO

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