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CRM and Social Networking: Engaging the Social Customer by Microsoft June 09, 2009 - (Free Research) As social networking sites explode in popularity, the hype and interest continue to build. But sorting the fact from the hype can be a challenge. This paper discusses tangible ways that organizations can extract measurable business value from social networking by leveraging it in conjunction with Customer Relationship Management (CRM) solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Grow Your Business with the Visibility to Capture More Sales Opportunities by Microsoft September 09, 2009 - (Free Research) In part one of this webcast series, we show you how the productivity of your sales teams can be dramatically increased by utilizing the enhancements in the newly released Microsoft Dynamics CRM 4.0. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

UK Service Provider Relies on Trend Micro Hosted Security Solutions to Better Protect Small Businesses and Gain Ongoing Revenue Stream by Trend Micro GmbH October 23, 2009 - (Free Research) Alfred Ashley Group works with leading technology companies to deliver high-quality IT solutions. Building in best-in-class and cost-effective security is vital for meeting customer expectations and achieving the company's revenue and profit goals. Read this case study to learn about the benefits achieved Trend Micro hosted security solutions. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Top 10 Web Trends in 2009 by Blue Coat May 14, 2009 - (Free Research) Read this solution brief to discover the top ten web trends for 2009 and how they may affect your enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Securing Your Enterprise with Trend Micro by Trend Micro, Inc. September 30, 2009 - (Free Research) Here you can discover a unique solution-set targeted to your enterprise. Trend Micro understands the challenges facing the enterprise and delivers a product that ensures a strong ROI. Whether you're interested in Endpoint Security or Web Security solutions, there's something here for you. (RESOURCE CENTER) GO TO

Innovative Endpoint Protection: Unburden Your Endpoints and Improve Flexibility by Trend Micro, Inc. August 27, 2009 - (Free Research) Watch this videocast to see why Trend Micro's OfficeScan 10 is a valuable endpoint protection solution that provides immediate, high quality protection using cloud-client architecture. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

2009 Security Mega Trends Survey by Lumension February 02, 2009 - (Free Research) This survey was conducted by the Ponemon Institute to better understand if certain publicized IT risks to personal and confidential data are or should be more or less of a concern for organizations. Learn what respondents in IT operations and IT security think about eight Security Mega Trends affecting organizations during the next 12 to 24 months. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Telecom Transformation E-Guide: Understanding Key Drivers by Alcatel-Lucent June 10, 2009 - (Free Research) Only rock-solid planning will get you to next-generation network and services convergence, and this Telecom Insights guide walks you through the trends affecting the telecom services business and lays out a path to getting there. (EGUIDE) VIEW ABSTRACT | GO TO

Endpoint Security: Visible Coverage in a Single, Scalable Platform by Trend Micro, Inc. January 06, 2009 - (Free Research) Read this brief data sheet to learn how Trend Micro's Endpoint Security Platform delivers pervasive visibility and control, speeds time to protection, and increases management efficiency. (DATA SHEET) VIEW ABSTRACT | GO TO

Trend Advisory: Information-Centric Security by CDW Corporation March 06, 2009 - (Free Research) Read this document to learn how to best confront the threats to your network by keeping pace with the latest innovations and learning how to classify your information. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Are Your Mobile Endpoints Secure? by Trend Micro, Inc. August 27, 2009 - (Free Research) In this video, Ron Clarkson--Director of Endpoint Security with Trend Micro--introduces Web Reputation, an add-on version of Trend Micro's Web Protection Platform. With Trend Micro's technology, whenever users are connected to the internet, their protection is up-to-date. Watch the video to learn more. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Optimizing The Value of Your Subscriber Data by Hewlett-Packard Company September 01, 2009 - (Free Research) Mobile network operators are not exploiting the full value of their most valuable asset—their subscriber information. While mobile network operators may be sitting on a gold mine of subscriber data, they do not have the tools they need to exploit it. This paper explains the avenues available to take advantage of their subscriber information. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Professional Basketball Team Expands Customer Base with Microsoft Dynamics CRM by Microsoft September 09, 2009 - (Free Research) This webcasts examines the trends, best practices, and competitive advantages of the customer-centric enterprise. Following the discussion with Martha Rogers, we find out how the Portland Trail Blazers have taken advantage of Microsoft Dynamics CRM to improve sales and grow their customer base. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

User Directed Storage Management: How To Make Users Accountable For Responsible Storage Usage by Northern Parklife February 12, 2009 - (Free Research) The accelerated pace of doing business in today's world puts organizations under tremendous pressure. They need to be fleet and flexible, able to rapidly respond to opportunities, make decisions, and deploy resources. Critical to this is the way information is managed and stored. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SOFTWARE TESTING: New software testing technologies bring new challenges by SearchSoftwareQuality.com March 16, 2009 - (Free Research) This first issue of SearchSoftwareQuality.com's Software Testing E-zine covers two new technology areas - virtualization and rich Internet applications (RIAs) - that are changing software testing approaches and presenting new challenges. (EZINE) VIEW ABSTRACT | GO TO

Every Man's Guide to Combat Threats Within Your Organization by ISC2 June 03, 2009 - (Free Research) This eGuide highlights how mobile computing is more than just a trend, what cybersecurity experts have to say about information warfare, and what you can do to enhance team intelligence. (EGUIDE) VIEW ABSTRACT | GO TO

Remote Support Center Solution - 30 Day Free Trial! by ScriptLogic Corporation September 08, 2009 - (Free Research) Supporting remote or travelling workers has become an increasingly high priority for many IT departments. The remote workforce that was once thought of as "merely a trend" has now become the norm. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Long-Term Data Protection and Retention: Finding the Correct Balance by Quantum Corporation March 18, 2009 - (Free Research) Tape remains the most cost effective, energy efficient and reliable program technology for storing large amounts of inactive, off-line or near-line data while complimenting disk-based data protection and retention solutions. Read this paper and find out why. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobile Banking: A Bright Spot Within A Struggling Financial Services Industry by BlackBerry June 29, 2009 - (Free Research) Watch this informative webinar to learn about the history of mobile banking, consumer and ecosystem trends driving mobile banking opportunity, moving banks from inquiry to revenue, and much more! (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Why Do Network Providers Need Application Developers? by Alcatel-Lucent October 02, 2009 - (Free Research) Network providers must re-examine how they can speed up innovation and time to market by working with trusted partners and developer communities. However, energizing such an ecosystem takes careful planning. This podcast covers market trends driving network providers to change their relationships with application developers. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

It's All about the Salesperson: Taking Advantage of Web 2.0 by Oracle Corporation September 2008 - (Free Research) This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CRM Your Salespeople Will Love by Oracle Corporation September 2007 - (Free Research) Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP OpenCall Media Platform: A Cost-effective, Agile IP Media Server by Hewlett-Packard Company September 2009 - (Free Research) Mobile communication technologies are evolving quickly and new customer demands arise almost every day. At the same time, the economic downturn has impacted budgets, so that cost efficiency now tops the corporate agenda. Service providers must now must not only test and develop new services to meet customer demand, but do it within tight budgets. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Converged Communications: The Time Is Now by CDW Corporation September 2009 - (Free Research) This Trend Advisory guide features a series of articles on Unified Communications. Each piece covers a different aspect of the subject. Learn how convergence communications is changing everything in the business world as more and more companies are taking voice and video to the data network. (EGUIDE) VIEW ABSTRACT | GO TO

Top IT Security Threats: How to Protect Your Users from Increasingly Sophisticated Attacks by PhoneFactor, Inc. September 2009 - (Free Research) This webcast explores the top security threats that users face, including phishing, malware, and man-in-the-middle attacks. Discover how out of band, two-factor authentication protects proprietary corporate and customer data. Also learn about a phone-based service that leverages an out-of-band phone call as a second factor of authentication. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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