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Your search for keyword: Help Desk Case Study returned 210 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Apps that add business value by BlackBerry

April 05, 2012 - (Free Research) Not having an effective mobility strategy in place can put personal and business data at risk. This webcast examines new BlackBerry tools and features you can leverage immediately to strengthen security and empower users.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Best Practices for Mobile Device Management by GroupLogic

February 17, 2012 - (Free Research) This e-guide from SearchConsumerization.com explores best practices for mobile device management in the enterprise and why your strategy must evolve as the phone technology does.
(EGUIDE) VIEW ABSTRACT | GO TO

ROI Case Study - Quest Foglight_Anonymous Telecommunications Company by Quest Software

December 16, 2009 - (Free Research) This case study examines how one major telecommunications company implemented an application performance monitoring solution and gained a 63% ROI in just 1.6 years, saving an annual average of more than $5 million. Read this and learn how such an option can lower the cost of managing IT, reduce downtime risks, improve compliance and more.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

MS Dynamics CRM Case Study: CRM Solution Helps Increase Sales by 30 Percent by Microsoft

September 2008 - (Free Research) Find out how a Microsoft Dynamics CRM solution provided real-time tracking of inventory, leads, and account information and helped OXBO International increase sales by 30 percent.
(CASE STUDY) GO TO CASE STUDY

MS Dynamics NAV Case Study: Business Management System Fuels Growth by Microsoft

September 2008 - (Free Research) Hoss Equipment Company tailored a Microsoft Dynamics solution to help increase tremendous worker productivity across sales, operations, and management.
(CASE STUDY) GO TO CASE STUDY

Micro Focus Helps iPass Achieve High Quality Standards to Thrive in a Complex Market by Micro Focus

May 2012 - (Free Research) Read this case study to learn how iPass, a mobile application developer, implemented automated testing in their real and live network mobility scenarios and the benefits they achieved.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Customers Get a Mobile Catalog Thanks to a New Smartphone App by BlackBerry

April 2012 - (Free Research) <p>In this case study, learn how a wholesale supplier used BlackBerry Enterprise Server to create a custom app to help their users find the right hardware needed to complete their daily jobs.</p>
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

SAS strengthens sales and streamlines global operation with Windows 7 on Dell client systems by Dell, Inc. and Microsoft

June 2011 - (Free Research) With organizations looking to deploy Windows 7 throughout their organization, IT pros need to know how to gauge the migration to allow for maximum benefits and opportunities throughout their IT shop. Check out this case study and explore how SAS Institute saw an immediate payback with their Windows 7 migration and more.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Yankee Group Mobile WAN Optimization Report by Riverbed Technology, Inc.

December 2009 - (Free Research) <p>This report introduces the concept of mobile WAN optimization and provides three case studies including RCM, PRTM and Einstein that highlight how this emerging technology can help IT departments achieve what previously appeared to be conflicting goals.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improve Business Accuracy With a Custom App by BlackBerry

December 2011 - (Free Research) <p>This case study explores how a telecom and network infrastructure company paired with BlackBerry to create a custom app that would improve their inventory accuracy.</p>
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Computer Weekly - 17 April 2012: How to ensure smartphone security by ComputerWeekly.com

April 2012 - (Free Research) This week’s Computer Weekly examines the growing threat from smartphones being targeted by hackers and viruses as the devices are increasingly used for work. Hospitality giant Mitchells & Butlers talks about its migration to the cloud and the CIO of Airbus discusses his IT priorities and how he spends €500m a year on IT.
(EZINE) VIEW ABSTRACT | GO TO

Advocacy Group for the Deaf and Hard of Hearing Gives High Marks to BlackBerry Accessibility Features by BlackBerry

April 2012 - (Free Research) <p>This case study explores how Blackberry smartphones have increased the communications options for the deaf and hard of hearing community.</p>
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Tour Operator Uses BlackBerry Smartphone to Help Drive Sales, Improve Efficiency and Build Competitive Advantage by BlackBerry

April 2012 - (Free Research) <p>Learn how BlackBerry Enterprise Server and social media can help you increase communications, sales and efficiency.</p>
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Nucleus ROI Case Study: Cincinnati Zoo by IBM

April 2012 - (Free Research) The Cincinnati Zoo is a shining example of how analytics and business intelligence (BI) can be used to derive valuable insight on your customers and turn it into smarter and better decisions. This case study shows how the zoo capitalized on a BI and analytics platform to increase revenue across all facets of its operation.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Case Study: Leading Refrigeration Manufacturer Adds File Locking to Microsoft DFS Replication by Peer Software

January 2012 - (Free Research) Check out this brief case study to discover how Kysor, a leading manufacturer of refrigeration solutions, found a file locking solution that was able to meet their document control and management challenges, eliminating version conflicts entirely with real-time use of file detection.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Case Study: Automotive parts manufacturer creates global file sharing solution for efficient collaboration by Peer Software

January 2012 - (Free Research) Read this brief case study to learn how Kiekert teamed up with Peer Software to implement a content management plan that facilitated efficient, reliable collaboration while also minimizing system resources.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Improving Business Value of WAN Optimization - IDC Whitepaper by Riverbed Technology, Inc.

January 2010 - (Free Research) <p>Want to achieve faster ROI with WAN optimization? Read the latest IDC report and discover how you can cut IT costs without compromising performance, gain greater efficiency, and improve productivity and overall satisfaction. </p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How One Bank Improved Their Crisis Management Communications by BlackBerry

April 2012 - (Free Research) <p>In this case study, learn how a bank improved their crisis management communications with help from BlackBerry Solution.</p>
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The value of mobile and social to CRM by ComputerWeekly.com

March 2012 - (Free Research) Adding mobile access and social collaboration to CRM delivers significant benefits, this report from Nucleus Research reveals.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Perceptions of business technology in the 21st century by ComputerWeekly.com

February 2012 - (Free Research) The Economist Intelligence Unit reviews changing expectations for technology and assesses their implications for  CIOs, the IT function and the business.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com

January 2012 - (Free Research) This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations.
(IT BRIEFING) VIEW ABSTRACT | GO TO

SearchCRM.com E-Guide: Real-world mobile CRM case studies by SAP America, Inc.

May 2012 - (Free Research) This expert e-guide looks at two real world case studies of how businesses used mobile technology to improve CRM.
(EGUIDE) VIEW ABSTRACT | GO TO

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com

October 2011 - (Free Research) This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Cloud: Scaling to succeed in new business models by ComputerWeekly.com

May 2012 - (Free Research) <p><strong>High-tech companies face challenges keeping pace with new</strong> <strong>cloud-based business models, this study from Accenture reveals.</strong></p>
(IT BRIEFING) VIEW ABSTRACT | GO TO

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