Application Management and Maintenance | Wireless Technologies and Mobile Computing | Mobile Device Management | Data and Application Distribution | Enterprise Systems Management | Unified Communications / Voice & Data Convergence | Desktop Management | Technology Planning and Analysis | Virtualization | Content Delivery Networks/ Web Application Acceleration

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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Optimised Time Management: How to Communicate More Effectively at Work by Citrix Online Go To Meeting July 04, 2011 - (Free Research) New forms of media and communication have revolutionized how we work — and greatly accelerated our day-to-day activities. In this essay, you will learn how to master the daily flood of emails, make telephone conversations more productive, run more effective, efficient meetings, and utilize web conferencing. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing the Order-to-Cash Process: Managing Documents throughout the Process by Dolphin October 21, 2009 - (Free Research) This paper examines an array of solutions for SAP customers to optimize the Order-to-Cash processes in ways that contain costs and achieve optimum organizational efficiency, high customer retention and successful cash management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Centralized Management Key to Controlling Mobile Communications Cost by Digital Fairway, Inc. November 2007 - (Free Research) In this paper, learn why centralized policy management, automated order processing and asset management, and end-user self-service are key ingredients for any organization trying to control the proliferation of wireless mobile devices and spiraling costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Analyst's take: Benefits of Alpha ImageWorks 9000 for healthcare providers by ComputerWeekly.com January 2011 - (Free Research) Alpha ImageWorks 9000 centralizes patient records into a single, secure repository, providing easy access, accelerated processing time and billing, and significant time saving in reviewing patient records. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How IT can work with the gadget-conscious Generation Y by ComputerWeekly.com October 2010 - (Free Research) Generation Y is rapidly entering the workforce, bringing with it the most technology-literate set of workers ever employed. They don’t want to be locked down and restricted – they want flexibility and the freedom to use their own devices and familiar social tools in their jobs. That presents a whole new set of risk management challenges. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Wireless - Aironet 350 Series by Cisco Systems The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Train with the Worldwide Leader in Authorized Cisco Training by Global Knowledge Network, Inc. February 2006 - (Free Research) Customers rely on us to deliver quality learning products and services featuring superior instruction and training. Cisco trusts Global Knowledge, the world's largest Cisco Learning Solutions Partner, to deliver expert instruction to a worldwide network of learners and to be the primary training provider for their Associate Sales Engineers. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Building a Reliable Database Environment: A Guide for SMBs by Dell, Inc. and Intel April 2010 - (Free Research) Reliability and availability, data protection, performance, and scalability are all essential characteristics of a database management system. This paper looks at each one of those characteristics in detail and offers an implementation guide for SMBs that require a highly reliable database environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Providing effective endpoint management at the lowest total cost (Why Switch) by IBM January 2012 - (Free Research) This white paper outlines a methodology for comparing the total cost of ownership (TCO) of endpoint management technologies including IBM Tivoli Endpoint Manager. Learn why the TCO of Tivoli Endpoint Manager is much lower than other solutions on the market, delivering superior functionality at a fraction of the cost of competitive offerings. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Getting ROI Out of Your ERP system by IFS February 2012 - (Free Research) In this e-guide, readers will learn more about the basics of ERP and how to reduce maintenance and support costs for these systems. (EGUIDE) VIEW ABSTRACT | GO TO

Ericom AccessNow HTML5 RDP Client - Web Access to VMware View Desktops by Ericom Software January 2012 - (Free Research) Discover how VMware customers can gain instant browser-based access to full-fledged VMware View desktops from any PC, Mac, Linux, Chromebook, iPad, Android, and other devices, e.g., tablet or smartphone, using an HTML5 browser supporting the WebSocket protocol. Zero client support and maintenance required - learn more about this software now! (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Chatham-Kent Police: Busy law enforcement agency puts important information on the frontline by BlackBerry September 2011 - (Free Research) Chatham-Kent Police Service was looking for a mobile wireless solution that was a cost-effective method of putting information in the officer’s hands, while simplifying management and maintenance and meeting the stringent security protocols required to access police data. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Case Study: Automotive parts manufacturer creates global file sharing solution for efficient collaboration by Peer Software January 2012 - (Free Research) Read this brief case study to learn how Kiekert teamed up with Peer Software to implement a content management plan that facilitated efficient, reliable collaboration while also minimizing system resources. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc. July 2011 - (Free Research) The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly - 17 January 2012: featuring the future of IT education; G-Cloud in action; networking challenges by ComputerWeekly.com January 2012 - (Free Research) In this week’s issue of Computer Weekly, we look at the future of computer science education now the government has scrapped the current ICT curriculum, and what this means for the IT industry. We talk to an early adopter of the government G-Cloud plan; and we examine the key challenges for network architects. Download the new issue now. (EZINE) VIEW ABSTRACT | GO TO

Reference Architecture Brief: Dell Virtual Remote Desktop Featuring VMware View 4 by Dell, Inc. and Intel November 2009 - (Free Research) To help simplify enterprise desktop management, Dell and VMware have created a flexible, highly scalable desktop virtualization reference architecture based on Dell PowerEdge servers, Dell EqualLogic PS Series iSCSI SAN arrays, and powerful new VMware View 4 technology. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Voice over IP Open-Source Platforms and the Session Initiation Protocol by Global Knowledge Network, Inc. April 2006 - (Free Research) This paper shows the industry-wide acceptance of SIP and the recent advances of the open source software projects related to Voice over IP (VoIP). Read why the author firmly believes that the VoIP open source is still in its infancy, but its acceptance and product maturity will grow rapidly over the next few years. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+ Quocirca report: Reducing complexity and cost in mobile deployments by ComputerWeekly.com October 2010 - (Free Research) The automation of traditional paper based processes with technology can lead to unnecessary complexity. This leads to increased costs and other challenges which can be avoided if solutions are simple and fit closely to the business task in hand. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtual Desktop Solutions in the Federal Government by VMware, Inc. February 2012 - (Free Research) This webcast shows how the recently released VMware View 5 environment is being used to deploy virtual desktops to provide mission-critical solutions around Disaster Recover/COOP, telework and secure mobile applications to federal organizations. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The 2011 Handbook of Application and Service Delivery by CA Technologies. August 2011 - (Free Research) A new generation of challenges face IT organizations: the emergence of a sophisticated mobile workforce, adoption of varying forms of virtualization and cloud computing, and shifting emphasis and growing sophistication of cyber crime. Access this handbook to learn how to ensure application delivery despite these challenges. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC Report: The Value of Cloud-based Email Applications by Mimecast June 2011 - (Free Research) Nowhere are the benefits of cloud computing more evident than with enterprise email platforms. Take a look at this exclusive resource to discover the direct capital expense reductions embedded in cloud-based email. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Deliver the New Workspace Solution, Unifying Virtual Desktop, Voice and Video by Cisco Systems, Inc. December 2011 - (Free Research) Take a look at this informative slideshow to learn how about a new desktop virtualization solution provides flexible, secure and uncompromised services while unifying your voice, video, and virtual desktops. (VIDEO) VIEW ABSTRACT | GO TO

Moving your Business to the Cloud with NetSuite and Google Apps by Google Apps August 2011 - (Free Research) Content provided by Google. Today's business climate requires a robust communications platform — one that can handle peak information loads, global collaboration and continuous mobility. View this exclusive webcast for a comprehensive overview of one of the latest cloud-based communication and collaboration suites available on the market today. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Overcoming CIO Challenges in Global Mobility Management by BlackBerry July 2009 - (Free Research) This paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organizations, driven by changing working practices and supported by rapidly evolving technology. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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