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Your search for keyword: Customer Service Software returned 402 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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SilkPerformer ensures USA Technologies services meet demand spikes, satisfying customers and end-users by Micro Focus
May 17, 2012 - (Free Research) USA Technologies sought a solution that offered better QA and testing to meet the expanding demand of transactions at its 48,000 point-of-sale, cashless micro-transaction machines. This paper outlines the solution it chose and how it offers an automated software load and elevated performance testing. Read this to learn more about its benefits.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Assessing Your Cloud Backup Opportunity: A guide to addressing 7 key questions about your customers by Asigra
December 30, 2011 - (Free Research) <p>This resource details seven questions and discussion points you should consider before integrating cloud backup into your service offerings. </p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc.
July 15, 2011 - (Free Research) The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SearchCRM.com E-Guide: Real-world mobile CRM case studies by SAP America, Inc.
May 10, 2012 - (Free Research) This expert e-guide looks at two real world case studies of how businesses used mobile technology to improve CRM.
(EGUIDE) VIEW ABSTRACT | GO TO

The Top 10 Technical Considerations for Evaluating E-Commerce Platforms by Art Technology Group (ATG)
July 23, 2010 - (Free Research) This paper offers ten considerations to help guide the selection criteria for your next e-commerce platform - which should ideally be the last e-commerce platform you would ever need to buy. Continue reading to learn these two technical considerations for evaluating e-commerce platforms.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Intelligence Solutions For Financial Services by MicroStrategy Incorporated
December 14, 2011 - (Free Research) This paper outlines how one specific business intelligence (BI) platform can benefit your financial organization. Read this now and learn how CFO dashboards can be used to measure, monitor and optimize banking performance, why creating a risk intelligent enterprise is critical, how to efficiently manage customers and investments and so much more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Winning in Today's Environment: Six Imperatives for the Chief Sales Officer by Oracle Corporation
October 01, 2009 - (Free Research) Download the Oracle CRM White Paper, "Winning in Today's Environment: Six Imperatives for the Chief Sales Officer," to learn how you can deploy several best practices to achieve unparalleled sales success in your organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Retaining Customers in Today’s Economic Landscape: Improving SAP Order Management by Esker Inc.
April 13, 2012 - (Free Research) <p>Read this white paper to learn how to quit paper and effectively automate your sales order management process. Find tips for selecting a system that best meets your business needs and learn how to eliminate non-value-added tasks and human errors that drive up costs and customer dissatisfaction.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing the Order-to-Cash Process: Managing Documents throughout the Process by Dolphin
October 21, 2009 - (Free Research) This paper examines an array of solutions for SAP customers to optimize the Order-to-Cash processes in ways that contain costs and achieve optimum organizational efficiency, high customer retention and successful cash management.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Work Smarter. Sell Better. Win More. by SAP America, Inc.
April 12, 2012 - (Free Research) Read this paper and learn how SAP Sales OnDemand provides the solution that sales people need to win in today’s environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP Sales Order Management: A Behemoth That Works by Esker Inc.
February 15, 2012 - (Free Research) In this exclusive e-book, find expert tips and strategies for using SAP sales order management software to regain control of your processes to increase efficiency, decrease problems, and boost customer satisfaction.
(EBOOK) VIEW ABSTRACT | GO TO

2011 DDoS Attacks: Top 10 Truths and Trends (Webinar) by Neustar®
April 13, 2012 - (Free Research) The risk of a DDoS attack only continues to grow as organizations increasingly rely on the Internet. In this webcast, gain insight to the top 10 truths and trends of DDoS attacks and how to prepare for them. Explore how and why attacks are launched, how attackers are shifting tactics and more.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

2011 DDoS Attacks: Top 10 Trends & Truths by Neustar®
March 09, 2012 - (Free Research) In this resource, explore the major DDoS trends that took place in 2011 and what to expect in 2012. View now to uncover 10 key trends that separate truth from industry myths to help you better prepare for what's to come.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top 5 Tips for Choosing Mobile Computers by Intermec
May 12, 2011 - (Free Research) Sorting through smart phones, PDAs and ruggedized computers for business use is no easy task. Rather than trying to stay on top of all the new products, companies can follow five basic tips to find the best option. This white paper explains these tips and how they can be applied to assist the enterprise mobile computer selection process.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sales Performance Optimization: 2007 Survey Results and Analysis by CA Technologies.
September 2008 - (Free Research) This report represents the summary findings of our thirteenth annual survey of challenges impacting sales performance today.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Time Warner Cable Increased Sales Using Location Intelligence by Pitney Bowes Group 1 Software
April 2008 - (Free Research) Pitney Bowes MapInfo® location intelligence solutions enable Time Warner Cable to more quickly and accurately identify new customers and increase sales.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

10 Warning Signs that Your ERP System is Killing Your Business by Plex Systems
April 2009 - (Free Research) This paper describes the warning signs that an ERP system is killing a business, and suggests how companies can thrive with a new approach to business systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Turn your business into a social powerhouse by Alfresco Software
May 2012 - (Free Research) This informative webcast discusses how to harness the power of social media and provides a demonstration of Alfresco's enterprise content management tool.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Gartner predictions around Social CRM by Infor CRM
February 2012 - (Free Research) This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like.
(EGUIDE) VIEW ABSTRACT | GO TO

The Five Fundamentals for a Successful FCR Program by Enkata Technologies
April 2012 - (Free Research) This paper outlines the five fundamentals for a successful FCR program.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

FCR Done Right! by Enkata Technologies
April 2012 - (Free Research) Access this white paper to learn how to build an operational FCR program without sacrificing your budget.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc.
October 2011 - (Free Research) Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice.
(EBOOK) VIEW ABSTRACT | GO TO

Getting it Right: Seven Steps to Right Channeling Customer Interactions by Oracle Corporation
March 2012 - (Free Research) In seven simple steps, eBusiness, customer experience and contact center professionals can right channel online customer service inquiries, boosting sales and customer satisfaction while reducing customer service costs by delivering the right information and service to the right customer at the right time.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Ruggedness Reduces TCO for Mobile Computers by Intermec
May 2011 - (Free Research) General-purpose PDAs and ruggedized enterprise mobile computers are made for separate markets, designed for different tasks, and vary by their size, weight and materials. But the biggest difference between these device types is their total cost of ownership (TCO). This white paper explains how your business can get TCO as low as possible.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Defining the 21st Century salesperson by SAP America, Inc.
May 2012 - (Free Research) This expert white paper from Forrester Research discusses how the role of the sales person has changed in today's digital world and the four types of salespeople in the 21st century.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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