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Your search for keyword: Customer Service Reports Review returned 405 results.
 
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Assessing Your Cloud Backup Opportunity: A guide to addressing 7 key questions about your customers by Asigra
December 30, 2011 - (Free Research) <p>This resource details seven questions and discussion points you should consider before integrating cloud backup into your service offerings. </p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

2011 DDoS Attacks: Top 10 Truths and Trends (Webinar) by Neustar®
April 13, 2012 - (Free Research) The risk of a DDoS attack only continues to grow as organizations increasingly rely on the Internet. In this webcast, gain insight to the top 10 truths and trends of DDoS attacks and how to prepare for them. Explore how and why attacks are launched, how attackers are shifting tactics and more.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

2011 DDoS Attacks: Top 10 Trends & Truths by Neustar®
March 09, 2012 - (Free Research) In this resource, explore the major DDoS trends that took place in 2011 and what to expect in 2012. View now to uncover 10 key trends that separate truth from industry myths to help you better prepare for what's to come.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Realizing The True Payoffs of Speech Analytics by Enkata Technologies
April 25, 2012 - (Free Research) This white paper takes a look at speech analytics and how companies are using cloud-based solutions to transform customer conversations into business insight.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ovum briefing: The cloud computing strategies of major telcos by ComputerWeekly.com
December 15, 2010 - (Free Research) The major global telcos have led the competitive march from telecoms into cloud computing, and are now widely seen as credible players in cloud computing services including infrastructure-as-a-service (IaaS).
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

crystalreports.com: Web-Based Reporting & Information Sharing by Business Objects
crystalreports.com is a web-based report-sharing service that allows organizations to instantly share crucial business information with the right people - simply and securely. There is nothing to install, and places no additional workload on IT. It improves decision makers’ ability to make key business decisions based on timely and accurate data. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects
crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Enabling the Mobile Workforce with BI by IBM
May 04, 2012 - (Free Research) IBM Cognos Mobile allows you interact with your business intelligence (BI) content directly from your mobile device, enabling instantaneous, well-informed decisions from anywhere at any time. Watch this webcast and learn how to add individual reports or dashboards to your favorites list or welcome screen on your iPad, iPhone or BlackBerry.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Websense 2012 Threat Report: The Year in Review for by Websense, Inc.
May 03, 2012 - (Free Research) <p>This report offers a year in review, examining today’s threat trends, especially with the increase in adoption of mobile, social and cloud technologies. View now to gain a deeper understanding of modern attacks as well as key insight into tackling web, data loss, email, mobile security and more.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Perceptions of business technology in the 21st century by ComputerWeekly.com
February 09, 2012 - (Free Research) The Economist Intelligence Unit reviews changing expectations for technology and assesses their implications for  CIOs, the IT function and the business.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

CW+: Quocirca report: Valuable business connections – a review for SMEs by ComputerWeekly.com
August 25, 2010 - (Free Research) The average small business is becoming highly dependent on multiple forms of digital communications, but the technology choices are increasingly complex and come at a cost.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mercury Medical - Finds an easy way to generate reporting information across its five distinct divisions by IBM
April 16, 2012 - (Free Research) This brief paper outlines how Mercury Medical vaulted into the 21st century through implementing IBM Cognos Express for midmarket companies, resulting in a boatload of benefits, including cost and time savings. Read this now to gain more insight into why Mercury sought this solution and learn how you can achieve similar results.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The next wave of digitisation: setting your direction, building your capabilities by ComputerWeekly.com
September 05, 2011 - (Free Research) Companies need to make significant investments in digital skills and technologies if they are to meet the needs of their customers, Booz&Co argues in this report.
(IT BRIEFING) VIEW ABSTRACT | GO TO

CW+: Quocirca report: Telecoms re-invention - optimising the online customer experience by ComputerWeekly.com
August 24, 2010 - (Free Research) As networks, devices and media converge, telecoms companies have increasingly complex catalogues of products and services on offer to customers who are, in turn, becoming more aware that they can easily switch to other providers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sales Performance Optimization: 2007 Survey Results and Analysis by CA Technologies.
September 2008 - (Free Research) This report represents the summary findings of our thirteenth annual survey of challenges impacting sales performance today.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects
August 2007 - (Free Research) Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Salesforce.com and Business Objects - How OnDemand CRM and BI Work Together by Business Objects
August 2007 - (Free Research) In this recorded interview with salesforce.com, learn how advanced Web-based reports and dashboards created by business intelligence (BI) market leader Business Objects have increased the value of the leading on-demand customer relationship management (CRM) platform - salesforce.com.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

CW+: Special report on SAP by ComputerWeekly.com
December 2010 - (Free Research) Enterprise resource leader, SAP founded in 1972, is facing the slow death of traditional on-premise ERP. Customers with shrinking IT budgets are opting to outsource more of their core business systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Lab Validation Report: Asigra Public Cloud Backup v11 by Asigra
October 2010 - (Free Research) <p>This Lab Validation Report uncovers how Asigra Cloud Backup v11 performed in a hands-on evaluation and technical auditing. Read now to uncover how this solution performed in terms of breadth, trust, efficiency, performance and scalable manageability for cloud-based data protection. </p>
(TEST RESULTS) VIEW ABSTRACT | GO TO

Winning in Today's Environment: Six Imperatives for the Chief Sales Officer by Oracle Corporation
October 2009 - (Free Research) Download the Oracle CRM White Paper, "Winning in Today's Environment: Six Imperatives for the Chief Sales Officer," to learn how you can deploy several best practices to achieve unparalleled sales success in your organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Operational Intelligence - Boosting Performance with 'Right Time' Business Insight by IBM
January 2012 - (Free Research) This report from Aberdeen looks at how leading companies are using business intelligence (BI) to achieve superior performance in sales management, customer service and financial efficiency. Read how your organization can achieve similar performance by following specific steps and actions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Briefing: Handheld PCs, smart phones and mobile payments. by ComputerWeekly.com
April 2012 - (Free Research) The latest trends, market research and analysis, on handheld PCs, smartphones, and the mobile payment market from KPMG.
(IT BRIEFING) VIEW ABSTRACT | GO TO

CRM Solutions For The Finance And Insurance Industries by SAP America, Inc.
February 2011 - (Free Research) Read this report to learn how Forrester Research rated 24 CRM solutions in terms of their strengths and weaknesses in supporting four key cross-functional processes in the finance and insurance industry.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accenture Technology Vision 2012 by ComputerWeekly.com
January 2012 - (Free Research) Download this report from Accenture to discover the 6 IT technology trends that will impact CIOs in 2012.
(IT BRIEFING) VIEW ABSTRACT | GO TO

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