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Case Study: MTV Networks International (MTV) by Microsoft
February 01, 2007 - (Free Research) MTV's Information Services and Technology (IS&T) department wanted to reduce the time that was wasted on manual processes. It chose Microsoft Office SharePoint Server 2007. IS&T used the out-of-the-box workflow capabilities of SharePoint Server 2007 to improve departmental efficiencies by automating a paper-based process for new employees.
HSN Case Study on Achieving a Zero-Downtime Oracle Siebel CRM Migration by GoldenGate Software, Inc.
January 29, 2009 - (Free Research) Read this case study to discover how by selecting GoldenGate, HSN opted for a phased migration approach using a live parallel configuration that enabled full synchronization of the old and new systems, zero-downtime, and minimized business risk.
Beagle Research Report: Bosley Self-service Case Study by TimeTrade Systems
May 26, 2009 - (Free Research) This Beagle research study shows how adding automated appointment scheduling that is easy to use for both customers and service providers is beneficial for most any business.
ROI Case Study SPSS American Airlines by SPSS Inc. Worldwide Headquarters
February 20, 2009 - (Free Research) To overcome the challenges of increased customer data, American Airlines deployed SPSS for Windows to replace its mainframe based analytics system, increasing productivity of its customer research team and improving decision making while reducing ongoing costs.
Improving the quality of customer data: A Mentor Graphics Case Study by Pitney Bowes Business Insight
March 2009 - (Free Research) Mentor Graphics needed a way to improve the quality of its customer data and efficiently utilize this information to better target leads. This case study details how Group 1 developed a customer data solution that provided flexibility and control in determining how to link or merge duplicate customer records.
Unlock Your Sales Potential by Birst
June 2009 - (Free Research) During this recession sales effectiveness is becoming more crucial to coming out on top. This webcast will discuss all the factors your organization needs to unlock your sales potential and to come out of this downturn as strong as, if not stronger, than before. Watch this webcast to learn the benefits sales analytics can provide your company.
Considering CRM solutions? First understand CRM best practices by Sage SalesLogix
November 2007 - (Free Research) The Nucleus Research Guidebook Sage SalesLogix highlights the experiences of companies using Sage SalesLogix CRM solution and prescribes the best practices, missteps to avoid, and tips for fine-tuning the application to maximize its impact across the customer life cycle.
Air-Cooled High-Performance Data Centers: Case Studies and Best Methods. by Intel Corporation
August 2008 - (Free Research) Designing an air-cooled data center has been challending and costly for many businesses. Read this white paper to learn how Intel Corporation achieved breakthrough power and heat densities of 15 kW per cabinet and more than 500 watts per square foot of server room area.</p>
SIP Trunking Is Key to Accelerating Unified Communications Deployments by Sprint
February 2009 - (Free Research) This report introduces the reader to Unified Communications and to SIP trunking and how it can play a key role in accelerating the deployment of UC. It also provides recommendations on how to evaluate SIP trunking providers and some thoughts for initial deployment.
Empower Your Consumer Research Department with Predictive Analytics by SPSS Inc. Worldwide Headquarters
May 2009 - (Free Research) In this case study of American Airlines, details are given of their choice to utilize SPSS to manage their customer information. Read on to see how an intensely competitive marketplace led American to chose SPSS.
Info Support: Responding Faster to Customers by Dell and Microsoft
June 2009 - (Free Research) This case study outlines how Info Support, a Dutch IT service provider, was able to launch new servers and storage up to 75% faster using virtualization. The challenge was that Info Support wanted to respond to their clients faster by creating an environment where new projects were up and running in a couple of hours.
Unified Information Intelligence: Gain Active Intelligence from Content and Data by Attivio, Inc.
May 2009 - (Free Research) This paper explores Unified Information Access technology and solutions and benefits for businesses and users. It offers solution examples: case studies meant to illustrate how UIA can be successfully applied. And it provides a Getting Started roadmap for organizations that wish to identify and implement a UIA solution.
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