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Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global October 29, 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution. (PRESENTATION) VIEW ABSTRACT | GO TO

Riverbed Steelhead Product Family by Riverbed Technology, Inc. October 01, 2009 - (Free Research) What's the Riverbed difference? Speed. Scalability. And simplicity. Discover it for yourself and get the facts about the entire family of Steelhead solutions from Riverbed. Companies of all sizes depend on the Riverbed Steelhead product family to accelerate the performance of applications over the WAN. (DATA SHEET) VIEW ABSTRACT | GO TO

Cisco SMB Solutions: Work Wherever You Want by Cisco Systems, Inc. August 16, 2009 - (Free Research) Where will you conduct business today? Chances are that you, your colleagues, or your employees will spend time out of the office. These days, it's not necessary to spend eight hours in the office to put in a full-day's work. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Cut Overhead Costs Right Now: Connect Remote Workers, Using VPN Security by Cisco Systems, Inc. August 14, 2009 - (Free Research) Giving remote workers easy and secure access to your network with virtual private network (VPN) technology can result in big savings. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SIP: Myth versus reality by Orange Business Services July 21, 2009 - (Free Research) Modern packet-based communications are sweeping away traditional telephony standards and changing the way businesses stay connected. SIP, the latest IP enabler to hit the market, is often portrayed as the key to implementing more sophisticated, flexible voice and unified communications. But is that a fact, or merely well-publicized fiction? (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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