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FCR Done Right! by Enkata Technologies
April 26, 2012 - (Free Research) Access this white paper to learn how to build an operational FCR program without sacrificing your budget.
Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.
Getting it Right: Seven Steps to Right Channeling Customer Interactions by Oracle Corporation
March 01, 2012 - (Free Research) In seven simple steps, eBusiness, customer experience and contact center professionals can right channel online customer service inquiries, boosting sales and customer satisfaction while reducing customer service costs by delivering the right information and service to the right customer at the right time.
Mobile ticketing opens doors of opportunity for business by ComputerWeekly.com
November 17, 2010 - (Free Research) Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile phone for later redemption” at the point of travel, the music venue, the cinema etc.
Call Recording with BlackBerry Smartphones by BlackBerry
May 03, 2012 - (Free Research) <p>Many organizations use call recording for regulatory compliance and risk management, but the workplace is growing more mobile by the minute. How can you extend this to mobile devices? Learn the importance of call recording for mobile communications and how to achieve this in your enterprise. </p>
Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc.
March 2006 - (Free Research) As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments.
IT Decision Center on Business Collaboration Solutions - Q5: Mobility by SearchUnifiedCommunications.com
May 2012 - (Free Research) Question five featured in SearchUnifiedCommunications.com’s IT Decision Center on Business Collaboration asks top vendors in the space: What capabilities are there to support mobile policies? Find out what this vendor has to say by accessing their answer to this question now.
Finding the Right Cloud Solutions for your Organization by HP & Intel
October 2011 - (Free Research) HP is driving the evolution of what we call the Instant-On Enterprise. It is an enterprise that embeds technology into everything it does to better serve citizens, partners, employees, and clients.
Agent vs. Agentless Backup: Top Criteria to Evaluate by Acronis
February 2012 - (Free Research) As virtualization becomes more widespread throughout data centers, the need to explore different backup solutions becomes more critical. View this webcast to learn how agentless backup can benefit your dynamic, virtualized data network.
KineticD Security by KineticD
August 2010 - (Free Research) The purpose of this white paper is to demonstrate how KineticD meets and exceeds its clients' demands and expectations for the security of its online backup SaaS offering.
Selecting VoIP for Your Enterprise by Global Knowledge Network, Inc.
December 2004 - (Free Research) Voice over Internet Protocol is the future of enterprise telecommunications. Find out if VoIP is the right choice for your company right now. Discover the benefits VoIP has to offer and how to overcome potential pitfalls during deployment.
Lab Validation Report: Asigra Public Cloud Backup v11 by Asigra
October 2010 - (Free Research) <p>This Lab Validation Report uncovers how Asigra Cloud Backup v11 performed in a hands-on evaluation and technical auditing. Read now to uncover how this solution performed in terms of breadth, trust, efficiency, performance and scalable manageability for cloud-based data protection. </p>
The Keys to Laptop Backup and Mobile Data Management by Peer Software
January 2012 - (Free Research) This white paper is here to clue you in on everything laptop backup. In this paper you'll learn about the differences in requirements between on-site and remote backups, how to configure, deploy and monitor a remote backup solution in real time, and how to ensure efficient and secure data transfer from any location. Read on for more.
Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.
2012 Trends to Watch: Storage by ComputerWeekly.com
February 2012 - (Free Research) Ovum analyses data growth, big data, disk shortages, public cloud storage, flash memory, and other storage trends.
Wireless - Aironet 350 Series by Cisco Systems
The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution.
crystalreports.com: Web-Based Reporting & Information Sharing by Business Objects
crystalreports.com is a web-based report-sharing service that allows organizations to instantly share crucial business information with the right people - simply and securely. There is nothing to install, and places no additional workload on IT. It improves decision makers’ ability to make key business decisions based on timely and accurate data.
crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects
crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com.
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