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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Document Process Automation for customer orders by Esker Inc. January 2008 - (Free Research) This white paper focuses on DPA of order management processes governing incoming documents, and more specifically on customer orders (incoming documents also include supplier invoices). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP Fortify Software Security Center - Proactively Eliminate Risk in Software by Hewlett-Packard Limited January 2012 - (Free Research) As applications become more accessible though the web, cloud and mobile devices, they are extending beyond perimeter defences, leaving them and your sensitive data at risk. Discover a proactive approach to eliminating risk in software and explore how you can gain comprehensive security and meet your most essential software security objectives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Automating Fax and Email Orders into SAP® Solutions To Complete Your E-Vision by Esker Inc. December 2011 - (Free Research) If your company is looking to overcome the challenges of fax and e-mail customer orders while gaining the efficiencies of automated, electronic processing of transactions into your SAP system, then read this white paper as it outlines essential factors you must consider first. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Analyst's take: Microsoft Dynamics CRM boosts customer service and company profits by ComputerWeekly.com February 2011 - (Free Research) Microsoft Dynamics CRM enables organizations to improve customer service, effectively manage marketing and communications, and increase sales productivity, ultimately driving increased profits and reduced costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Centralized Management Key to Controlling Mobile Communications Cost by Digital Fairway, Inc. November 2007 - (Free Research) In this paper, learn why centralized policy management, automated order processing and asset management, and end-user self-service are key ingredients for any organization trying to control the proliferation of wireless mobile devices and spiraling costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

8 Critical Requirements for Secure, Mobile File Sharing and Collaboration by Accellion, Inc. January 2012 - (Free Research) This white paper describes the requirements - such as server-based security, data encryption, and audit trails - that secure file sharing solutions must meet in order to deliver mobile access while protecting data confidentiality and regulatory compliance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Simplifying Email Compliance, Policy, and Management by M86 Security July 2011 - (Free Research) This paper details how organizations are affected by government and industry regulations and explains how to simplify compliance management through well-controlled policy, thoughtful planning and flexible email security solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: Address the elephant in the room: Big data management through tiered storage by Dell Compellent October 2011 - (Free Research) Data is expanding to elephantine proportions. And unfortunately, the simple fix of purchasing more storage only worsens the problem. This e-guide provides suggestions for an effective data analysis and storage plan, with a focus on consolidating data silos, keeping large data sets moving, and deduping information for improved control. (EGUIDE) VIEW ABSTRACT | GO TO

Duncan & Craig LLP: Law firm tracks more billable time using application for the BlackBerry solution by BlackBerry September 2011 - (Free Research) Access this case study to see how Lawyers at Duncan & Craig LLP expanded their use of BlackBerry® smartphones beyond daily communications to track the time spent on the phone or sending emails to clients for billing purposes. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

WorkFlow in the Enterprise by BlackBerry September 2011 - (Free Research) Enhance productivity for your executives and give them access to common workflow requests that sometimes takes days to get their attention by allowing them to approve/deny common requests for travel, expenses, purchases or vacations right from their BlackBerry device. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

CW+: Quocirca Report: Telecoms re-invention – death of the traditional telco by ComputerWeekly.com August 2010 - (Free Research) The communications provider landscape is evolving as the demand for data—in fixed locations and on the move—outstrips the still growing demand for voice communications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Quocirca report: Telecoms re-invention - optimising the online customer experience by ComputerWeekly.com August 2010 - (Free Research) As networks, devices and media converge, telecoms companies have increasingly complex catalogues of products and services on offer to customers who are, in turn, becoming more aware that they can easily switch to other providers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Compass: How to negotiate effective telecoms contracts by ComputerWeekly.com October 2010 - (Free Research) Effective negotiations and management of telecom contracts can have a measurable impact on a business’ financial performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Forrester Report: Development Testing: A New Era In Software by Coverity November 2011 - (Free Research) In August 2011, Forrester Consulting surveyed over 200 leading IT firms in North America and Europe to answer the question, “What are the implications of expanding testing in development, and what does it mean to development quality?”. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Download: LogMeIn Rescue and LogMeIn Rescue + Mobile by LogMeIn, Inc. January 2012 - (Free Research) Download your free trial of a software that tackles the issues of delivering efficient, effective IT support to employees – remote or onsite – and customers using disparate computing platforms and mobile devices. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

The Forrester Wave™: CRM Suites For Large Organizations, Q2 2010 by Microsoft October 2011 - (Free Research) Read this Forrester Research Inc. analysis of 18 leading customer relationship management (CRM) suite solutions. See what vendors offer the best systems for BPM, ERP, TCO, midsized organizations, and basic needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Web-Driven Workforce Management Software Branches Out by Infor WFM Workbrain January 2012 - (Free Research) This guide details how workforce management (WFM) software companies are incorporating support for mobile devices into their products and offering the application as software-as-a-service (SaaS). Read more to uncover the employee benefits associated with this strategy. (EGUIDE) VIEW ABSTRACT | GO TO

CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc. July 2011 - (Free Research) The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Survival Guide for Functional Testing of Modern Applications by Hewlett-Packard Company November 2011 - (Free Research) New application technologies, such as composite application architectures, cloud computing, and mobile platforms, and new software development methodologies, such as agile, make functional testing more challenging for the quality assurance (QA) organization. Read this paper to learn how to address the challenges of these new IT initiatives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Tips For Implementing Workforce Management Software by Infor WFM Workbrain January 2012 - (Free Research) Explore this expertly-compiled e-guide to find out how support for mobile devices and Software as a Service (SaaS) WFM could expand the use of  workforce management (WFM) software and help position it as a core enterprise platform. (EGUIDE) VIEW ABSTRACT | GO TO

Computer Weekly – 20 December 2011: Read this week’s issue, featuring: retail IT issues for Christmas; the cost of software failure; the founder of agile development by ComputerWeekly.com December 2011 - (Free Research) In this week's issue of Computer Weekly, we look at the key technologies that retailers are turning to for IT-enabling customers' Christmas shopping. We examine research revealing the huge cost of application software that fails to meet requirements; and we talk to one of the pioneers of agile software development. Download the new issue now. (EZINE) VIEW ABSTRACT | GO TO

Mobility - Aironet 1100 Series by Cisco Systems The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Metromedia Case Study: Hotels Can Improve Efficiency and Better Manage Guest by BlackBerry September 2011 - (Free Research) Access this case study to learn how a hotel developed an application to help coordinates guest requests among employees for addressing things like getting new towels or replacing light bulbs. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Advanced Authentication Methods: Software vs Hardware by CA Technologies. June 2011 - (Free Research) View this webcast to discover the advantages of a software-based authentication solution and how it can help your organization extend strong authentication to all of your employees, partners and customers in a secure, convenient, cost effective manner. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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