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Browse Directory>   Infrastructure and Systems Management>  Networking and Communications Solutions>  Unified Communications / Voice & Data Convergence
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Windows Phones and Unified Communications: How Windows Phones Combine, Email, Messaging, Voice, and Presence in a Secure, Collaborative Environment by Microsoft
November 19, 2009 - (Free Research) This paper explains why unified communications is essential and why Windows® Phones are ideally suited to serve as the "mobile connection" in a unified communication environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business IP Telephony Cost Savings are Driving Unified Communications Beyond the Office Walls by Sprint
November 13, 2009 - (Free Research) Mobile unified communications can take many forms, but it is essentially defined by the ability to deliver all the communication options of the office desk to workers outside the office. This pocket E-Guide details how to alleviate cost pain points of communications by implementing various aspects of mobile and unified communications.
(EGUIDE) VIEW ABSTRACT | GO TO

Coca-Cola Enterprises Selects Microsoft SharePoint Online to Advance Productivity by Microsoft
June 01, 2009 - (Free Research) Increasing competition motivated Coca-Cola company executives to launch a new strategic direction, mandating a platform to communicate and engage with all employees. It implemented a Microsoft-based hosted worldwide intranet with messaging and collaboration tools, which are accessible to all employees from any device.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Solution Provider Uses Hosted Services to Secure a Significant Deal with Retail Giant by Microsoft
June 01, 2009 - (Free Research) CROSSMARK helps retailers reach their sales objectives. When a large retail chain issued a request for proposal to update its product demonstration program in six weeks, CROSSMARK had to find a partner and launch a joint venture company to persuade the potential client it could make the deadline. Learn how Microsoft solutions got the job done.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Reality Check: Five Things You Should Know About SIP by Catalyst Telecom
November 02, 2009 - (Free Research) In this edition of Reality Check, telecom analyst and resident expert Jon Arnold discusses the five things you should know about SIP. Take a listen and learn about SIP trunking, presence, mobile SIP and more.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Catalyst Telecom and Avaya Solutions Guide by Catalyst Telecom
October 30, 2009 - (Free Research) Whatever challenges your business is facing, we've got a solution for that. When you partner with the leader in business communications solutions, you get more than just products. Read this eBook to learn the many benefits of employing Catalyst Telecom services and solutions.
(EBOOK) VIEW ABSTRACT | GO TO

True Convergence Demands a Communication Service Provider that Embraces a Customer-Centric Approach by Sprint
July 23, 2009 - (Free Research) The purpose of this paper is to describe the attributes of a true customer-centric converged solution. From these attributes, a framework to measure and compare providers' converged solutions emerges. We will conclude with a review of Sprint's approach to offering true convergence to business and government customers.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

SIP Trunking Is Key to Accelerating Unified Communications Deployments by Sprint
February 01, 2009 - (Free Research) This report introduces the reader to Unified Communications and to SIP trunking and how it can play a key role in accelerating the deployment of UC. It also provides recommendations on how to evaluate SIP trunking providers and some thoughts for initial deployment.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

AT&T's Video in the Enterprise Webcast by AT&T Corp
October 27, 2009 - (Free Research) Videoconferencing, training, surveillance, and executive communications are leading use cases for enterprise video. In this webcast, IDC Analyst Melissa Webster discusses the "operationalization" of video in organizations and AT&T's Ethan Fox explains how to manage its distribution across the corporate network.
(PRESENTATION) GO TO

Recessionary Effects on Network Services Spending Among Consumers, Worldwide: A Report on Consumer Spending Priorities in 2009 and Targets for Cost Reduction by Alcatel-Lucent
October 15, 2009 - (Free Research) Consumer spending patterns undergo significant changes during an economic downturn. This paper presents the results of a worldwide study to assess how the current recession is affecting consumer spending. This information can help operators recognize the areas of greatest revenue potential in the months ahead and adjust accordingly.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Introduction to Evolved Packet Core by Alcatel-Lucent
June 09, 2009 - (Free Research) This white paper provides a brief introduction to Evolved Packet Core - a new mobile core for LTE. Key concepts and functional elements are outlined, as well as key changes in LTE requirements imposed on the Evolved Packet Core, and the deployment challenges one can expect to encounter.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service Provider’s Pocket E-Guide to Fixed Mobile Convergence by CommuniGate Systems
October 09, 2009 - (Free Research) Telecom service providers have to work harder at creating new ways to generate voice services revenue as the demand for wireless grows and traditional voice services declines. This pocket E-Guide details how service providers can leverage next-gen voice services, like Fixed Mobile Convergence, to address this issue.
(EGUIDE) VIEW ABSTRACT | GO TO

Whats new in Lotus Notes and Lotus Domino by IBM
October 05, 2009 - (Free Research) Learn about the tools and capabilities available in the latest version of IBM Lotus and Lotus Domino software.
(WHITE PAPER) GO TO WHITE PAPER

Lotus Sametime Trial by IBM
October 05, 2009 - (Free Research) Get instant messaging, web conferencing, VoIP, point-to-point video, mobile capabilities and more in this Lotus Sametime 60-day-trial.
(TRIAL SOFTWARE) GO TO

Lotus Notes Demo by IBM
October 05, 2009 - (Free Research) Does your company need a smarter way to work? With the capabilities of IBM Lotus Notes and Domino 8, your people will be able to communicate, collaborate, and share information from virtually anywhere.
(PRODUCT DEMO) GO TO

Web 2.0 and Sales Process Management by Oracle Corporation
June 10, 2009 - (Free Research) How can Web 2.0 systems and applications support management of sales processes? Read this white paper to find out!
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Four Key Ingredients for Successful Mobile Services by Hewlett-Packard Company
September 01, 2009 - (Free Research) To compete and succeed in the changing market, service providers need to enhance their voice offerings and at the same time deliver innovative new experiences for their customers. In this white paper, we present four key ingredients for making this approach work.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Manchester College Replaces a Failing Voicemail and Phone System by CDW Corporation
September 01, 2009 - (Free Research) Manchester College had phone and voicemail systems that had outlived their life expectancy. CDW implemented an advanced unified communications system that brought their phone and voicemail into the 21st century.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Converged Communications: The Time Is Now by CDW Corporation
September 01, 2009 - (Free Research) This Trend Advisory guide features a series of articles on Unified Communications. Each piece covers a different aspect of the subject. Learn how convergence communications is changing everything in the business world as more and more companies are taking voice and video to the data network.
(EGUIDE) VIEW ABSTRACT | GO TO

Integrating the Cisco® Unified Presence Server in Your Unified Communications Network by Global Knowledge
August 27, 2009 - (Free Research) Presence can be defined as the indication, based on user-provided information, on whether co-workers are available and how they prefer to be reached. We will discuss an option that will allow our users to see availability status information of other users in the network via the Cisco Unified Presence Solution version 7.0. (CUPS).
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Employee Productivity with Cisco® Unified Mobility by Global Knowledge
August 27, 2009 - (Free Research) This white paper will focus on discovering and implementing Cisco's Unified Mobility solutions so that we can give our mobile employees an easier, and yet, more robust way of communicating, no matter the wired or wireless network they are currently connected to.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Implementing Cisco's Web 2.0 Collaboration Technologies by Global Knowledge
May 26, 2009 - (Free Research) As technology evolves, there is a never-ending question to designers and implementers: "What is coming next?" The answer is "Collaboration." The move to collaboration is strengthened by the actions of Cisco and Microsoft, as they have each unveiled several collaborative technologies and the means to integrate them utilizing Web 2.0 programming.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Voice over Internet Protocol (VoIP) Phone Hardening-- Part I by Global Knowledge
May 01, 2009 - (Free Research) This paper presumes that your enterprise already has a data network security policy in place. It examines the many different settings that are available to help secure the Cisco IP Phones from potential hacker attacks, and it looks at a selection of Cisco secure infrastructure technologies that are especially useful for protecting voice systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unified Messaging and Unified Communications by Global Knowledge
February 10, 2009 - (Free Research) This paper explains various ways unified communications solutions have proven their ability to help organizations solve various problems like, enabling them to transform their business, streamline business processes and reduce costs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Voice Architectures and Deployment Models by Global Knowledge
December 2008 - (Free Research) Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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