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Reality Check: Five Things You Should Know About SIP by Catalyst Telecom
November 02, 2009 - (Free Research) In this edition of Reality Check, telecom analyst and resident expert Jon Arnold discusses the five things you should know about SIP. Take a listen and learn about SIP trunking, presence, mobile SIP and more.
Catalyst Telecom and Avaya Solutions Guide by Catalyst Telecom
October 2009 - (Free Research) Whatever challenges your business is facing, we've got a solution for that. When you partner with the leader in business communications solutions, you get more than just products. Read this eBook to learn the many benefits of employing Catalyst Telecom services and solutions.
Finding a Route to Recovery: Four Strategies by Cisco Systems, Inc.
October 2009 - (Free Research) Some small businesses are proactively finding roads to recovery, using network technology to reposition themselves. Their rules: Rethink the way business has been done, and accelerate recovery by investing in 21st-century technology that raises revenues, controls costs, and/or improves cash flow.
Lotus Sametime Trial by IBM
October 2009 - (Free Research) Get instant messaging, web conferencing, VoIP, point-to-point video, mobile capabilities and more in this Lotus Sametime 60-day-trial.
Big Benefits for a Small business with VOIP by 8x8, Inc.
July 2009 - (Free Research) Read this case study to learn how the 8x8 Virtual Office business phone solution gave an independent realtor the equipment and resources necessary to minimize expenses while ensuring maximum uptime and satisfied customers and staff when choosing to franchise with Avalar.
Smart Solutions for a Virtual Office with VOIP by 8x8, Inc.
July 2009 - (Free Research) Read these three brief case studies to learn how the 8x8, Inc. Virtual Office PBX solution enhanced communications and contributed to a culture of professionalism at three different companies.
Four Key Ingredients for Successful Mobile Services by Hewlett-Packard Company
September 2009 - (Free Research) To compete and succeed in the changing market, service providers need to enhance their voice offerings and at the same time deliver innovative new experiences for their customers. In this white paper, we present four key ingredients for making this approach work.
Converged Communications: The Time Is Now by CDW Corporation
September 2009 - (Free Research) This Trend Advisory guide features a series of articles on Unified Communications. Each piece covers a different aspect of the subject. Learn how convergence communications is changing everything in the business world as more and more companies are taking voice and video to the data network.
VoIP and Lower TCO Will Drive Adoption of Hosted On-Demand Contact Centers by Five9
September 2009 - (Free Research) Read this paper to learn how organizations that have selected a hosted contact center solution have minimized or even eliminated the cost of their IT or telecom support departments. Keep reading to learn what the benefits a hosted contact center solution can have for your company.
Get More Value from Audio Conferencing by Citrix Online
September 2009 - (Free Research) Listen to this podcast to hear how all-new HiDef Corporate leverages the communicative advances of the Internet and next generation telephony to revolutionize the way call conferencing is administered and billed.
Converging Voice and IT Networks to Mobilize the Enterprise by Hewlett-Packard Company
September 2009 - (Free Research) Because employees on the move require consistent access to people and data, enterprises have invested heavily in communications. HP and Ericsson have combined their strengths to provide an innovative, standards-based framework to unify and consolidate all the elements of an enterprise communications infrastructure.
Voice over Internet Protocol (VoIP) Phone Hardening-- Part I by Global Knowledge
May 2009 - (Free Research) This paper presumes that your enterprise already has a data network security policy in place. It examines the many different settings that are available to help secure the Cisco IP Phones from potential hacker attacks, and it looks at a selection of Cisco secure infrastructure technologies that are especially useful for protecting voice systems.
Building a Home Lab Environment for Cisco Unified Communications by Global Knowledge
February 2009 - (Free Research) This paper explains the need to select Cisco IP Phones, switches, routers for your home lab and explores how to configure the options of VMware so that you can load Cisco Call Manager and Cisco Unity virtual machines in a lab environment.
Voice Architectures and Deployment Models by Global Knowledge
December 2008 - (Free Research) Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components.
The Global Small or Medium-Sized Business (SMB) by Cisco Systems, Inc.
August 2009 - (Free Research) Raymond Boggs, vice president of SMB research for the global market intelligence firm IDC, recently talked to Cisco® about how companies can use unified communications to successfully conduct business in multiple countries - with or without offices in those countries.
Get Ahead with a Business Communications Network by Cisco Systems, Inc.
August 2009 - (Free Research) Even the smallest business can live large with a business communications system from Cisco. Why switch to a small business communications system from Cisco? Because when you combine voice, video, and data in a single network, you can cut costs and get more done.
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