Remote Administration Software, Hardware, Services and Research Papers

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Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global

October 29, 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.

(PRESENTATION)

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Best Practices for Virtualizing Distributed Environments: Enterprise-Class Virtualization for Remote Office and Branch Office Infrastructures by VM6 Software

October 27, 2009 - (Free Research) This whitepaper provides the 4 best practices that IT leaders of ROBO organizations need to consider when virtualizing their businesses, providing ROI tips and establishing a roadmap for reducing the Total Cost of Ownership for virtualizing the distributed ROBO environment.

(WHITE PAPER)

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Remote Support Center Solution - 30 Day Free Trial! by ScriptLogic Corporation

September 08, 2009 - (Free Research) Supporting remote or travelling workers has become an increasingly high priority for many IT departments. The remote workforce that was once thought of as "merely a trend" has now become the norm.

(TRIAL SOFTWARE)

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Analyst paper: Mobile Banking Creates a Bright Spot Within the Struggling Financial Services Industry by BlackBerry

July 27, 2009 - (Free Research) Mobile banking is quickly growing in popularity among young, affluent, tech-savvy smartphone users in America and Canada. As a result, financial institutions will have a highly interactive and expandable line of services and devices they can use to engage their customers.

(ANALYST REPORT)

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Giving Nurses More Time to Care by LogMeIn, Inc.

September 16, 2009 - (Free Research) The IT team at Palm Valley Health Care needed to provide technical support to their 200 field nurses and wide-spread administrative staff throughout South Texas. Find out why they chose LogMeIn Rescue to solve 9 out of 10 support issues remotely.

(CASE STUDY)

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Hidden Dangers in the Mobile Worker Jungle by Blue Coat

March 2008 - (Free Research) This white paper, offers a number of scalable solutions that are easy for IT to install and maintain, while providing a reliable, faster, and more secure experience for all of the company's mobile and remote workers.

(WHITE PAPER)

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Mobilizing Enterprise Applications by Relavis Corporation

August 2009 - (Free Research) Introducing mobility solutions into the workforce makes employees and business processes more efficient, yielding direct productivity gains and cost savings. These productivity gains and cost savings, along with the improved speed of customer communication and response, help create competitive advantage and increased customer satisfaction.

(WHITE PAPER)

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